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Feefo

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Feefo is a global feedback engine that provides a platform from which they can manage user reviews and ratings on company website. Feefo's software a...Read more

Customer Experience
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Market Share of Feefo

Current Customer(s)

5905

Market Share (Est.)

0.52%

Ranking

#26

Top Competitors and Alternatives of Feefo

The top three of Feefo’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.87%, Trustpilot with 11.80% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17553615.42%Feefo vs Zendesk
Intercom14647712.87%Feefo vs Intercom
Trustpilot13426711.80%Feefo vs Trustpilot
Adobe Experience Cloud957418.41%Feefo vs Adobe Experience Cloud
Adobe Marketing Cloud777096.83%Feefo vs Adobe Marketing Cloud
Qualtrics666685.86%Feefo vs Qualtrics
Freshworks366583.22%Feefo vs Freshworks
Adobe Commerce Cloud313442.75%Feefo vs Adobe Commerce Cloud
Smartlook306342.69%Feefo vs Smartlook
Podium252462.22%Feefo vs Podium
Zoho CRM251162.21%Feefo vs Zoho CRM
Yotpo229732.02%Feefo vs Yotpo
Campaign Monitor229062.01%Feefo vs Campaign Monitor
Qualtrics Research Core217291.91%Feefo vs Qualtrics Research Core
Pipedrive183501.61%Feefo vs Pipedrive
Pendo176781.55%Feefo vs Pendo
Smile.io155071.36%Feefo vs Smile.io
OneAll148171.30%Feefo vs OneAll
Salesforce Service Cloud124441.09%Feefo vs Salesforce Service Cloud
Sitecore108500.95%Feefo vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Feefo

The top three of Feefo’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.87%, Trustpilot with 11.80% market share.

Feefo vs Zendesk

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Feefo vs Intercom

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Feefo vs Trustpilot

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Feefo vs Adobe Experience Cloud

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Feefo vs Adobe Marketing Cloud

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Feefo vs Qualtrics

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Feefo vs Freshworks

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Feefo vs Adobe Commerce Cloud

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Customers of Feefo

Around the world in 2025, over 5905 companies have started using Feefo as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ricoh Europe10,000+LondonEnglandUnited Kingdom
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Booker Group10,000+WellingboroughEnglandUnited Kingdom
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Sony10,000+TokyoTokyoJapan
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JD Sports Fashion10,000+BuryEnglandUnited Kingdom
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An Post10,000+DublinLeinsterIreland
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Next10,000+LeicesterEnglandUnited Kingdom
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Chateau De Pierre Inc, Le10,000+AmsterdamNorth HollandNetherlands
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Sheffield Teaching Hospitals NHS Foundation Trust10,000+SheffieldEnglandUnited Kingdom
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Ricoh Company, Ltd.10,000+TokyoTokyoJapan
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Aviva Ireland10,000+DublinLeinsterIreland
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Feefo Customers by Products and Services

The top three products and services offering customers that use Feefo for Customer Experience are Property Management (122), Retail (65), Travel (63).

Customers

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Feefo Customers by Employee Size

The majority of Feefo's customers for the customer-experience category fall in the company size of 0 - 9 employees (2332 companies), 20 - 49 employees (1775 companies), 100 - 249 employees (804 companies).

Employee Size

Feefo Customers by Geography

The top three geographies of Feefo for customer-experience are the United Kingdom with 4630(81.85%), United States with 556(9.83%), Australia with 166(2.93%) customers respectively.

Customers

Employees of Feefo

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Also see other Products/Services by Feefo in:

Customer Engagement
Brand Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Feefo competitors?

Feefo’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Feefo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Feefo and 40,000 other technologies on the internet. You can also compare Feefo and its feature with top competitors here : Feefo vs Zendesk Feefo vs Intercom Feefo vs Trustpilot.

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What is Feefo customer distribution based on company size?

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What is Feefo market share in the customer-experience?

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What are the top countries that use Feefo?

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What are the top industries that use Feefo?

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