Question 1

What are the different markets in which
        Sitecore and
        Collect.chat compete against each other?

Accepted Answer

Sitecore and
        Collect.chat compete against each other in
        the Customer Experience, Audience Insights, Customer Data Integration, Data Extraction.

Question 2

How does the market share of
        Sitecore
        and Collect.chat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.08%
        market share in comparison to
        Collect.chat’s
        0.46%.
        Since it has a better market share coverage,
        Sitecore holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Collect.chat holds the
        28th spot.

Question 3

How many customers are acquired by
        Sitecore and
        Collect.chat in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        10,276 customers and
        Collect.chat has
        4,348 customers in the
        Customer Experience
        segment. Sitecore has
        5928 more customers than
        Collect.chat in this category.

Question 4

What are the countries in which
        Sitecore and
        Collect.chat has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
Collect.chat has more customers in India, United States and France.

Sitecore Vs Collect.chat : In-Depth Comparison

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Comparing the customer bases of Sitecore and Collect.chat

Comparing the market share of Sitecore and Collect.chat

Compare Sitecore vs Collect.chat customers by geography

Customer Movements for this month

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