Categories where Freshworks and Collect.chat compete
Freshworks
Comparing the customer bases of Freshworks and Collect.chat, we can see that Freshworks has 33901 customer(s), while Collect.chat has 4348 customer(s). In the Customer Experience category, with 33901 customer(s) Freshworks stands at 5th place by ranking, while Collect.chat with 4348 customer(s), is at the 28th place.
Freshworks
5th
33901 Customer
Collect.chat
28th
4348 Customer
Freshworks has a 3.55% market share in the Customer Experience category, while Collect.chat has a 0.46% market share in the same space.
Comparing Freshworks and Collect.chat customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Collect.chat has more customers in India.
Freshworks
Collect.chat
Gain actionable insights about the buying patterns of Freshworks vs Collect.chat’s target audience.
Freshworks
New
199 Customer
Lost
246 Customer
Collect.chat
New
4 Customer
Lost
3 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Collect.chat compete against each other?
Freshworks and Collect.chat compete against each other in the Customer Experience, Contact Center, Customer Support Services, Data Extraction, Knowledge Management.
How does the market share of Freshworks and Collect.chat compare in the Customer Experience market?
How many customers are acquired by Freshworks and Collect.chat in the Customer Experience segment?
What are the countries in which Freshworks and Collect.chat has more customers?
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