Question 1

What are the different markets in which
        Yotpo and
        Zoho Desk compete against each other?

Accepted Answer

Yotpo and
        Zoho Desk compete against each other in
        the Customer Engagement, Customer Experience, 360 Degree Feedback, Brand Management, Contact Center.

Question 2

How does the market share of
        Yotpo
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Yotpo has a
        6.68%
        market share in comparison to
        Zoho Desk’s
        1.49%.
        Since it has a better market share coverage,
        Yotpo holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        14th spot.

Question 3

How many customers are acquired by
        Yotpo and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

Yotpo has
        24,094 customers and
        Zoho Desk has
        5,384 customers in the
        Customer Engagement
        segment. Yotpo has
        18710 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Yotpo and
        Zoho Desk has more customers?

Accepted Answer

Yotpo has more customers in United States, United Kingdom and Australia.
Zoho Desk has more customers in United States, India and Australia.

Yotpo Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Yotpo and Zoho Desk

Comparing the market share of Yotpo and Zoho Desk

Compare Yotpo vs Zoho Desk customers by geography

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