Question 1

What are the different markets in which
        LivePerson and
        Zoho Desk compete against each other?

Accepted Answer

LivePerson and
        Zoho Desk compete against each other in
        the Customer Engagement, Customer Experience, Instant Messaging And Chat, Communication, Contact Center.

Question 2

How does the market share of
        LivePerson
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LivePerson has a
        1.66%
        market share in comparison to
        Zoho Desk’s
        1.49%.
        Since it has a better market share coverage,
        LivePerson holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        14th spot.

Question 3

How many customers are acquired by
        LivePerson and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

LivePerson has
        5,996 customers and
        Zoho Desk has
        5,384 customers in the
        Customer Engagement
        segment. LivePerson has
        612 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        LivePerson and
        Zoho Desk has more customers?

Accepted Answer

LivePerson has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Australia.

LivePerson Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of LivePerson and Zoho Desk

Comparing the market share of LivePerson and Zoho Desk

Compare LivePerson vs Zoho Desk customers by geography

Customer Movements for this month

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