Question 1

What are the different markets in which
        Feefo and
        Zoho Desk compete against each other?

Accepted Answer

Feefo and
        Zoho Desk compete against each other in
        the Customer Engagement, Customer Experience, Brand Management, Contact Center, Helpdesk Tools.

Question 2

How does the market share of
        Feefo
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Feefo has a
        1.58%
        market share in comparison to
        Zoho Desk’s
        1.49%.
        Since it has a better market share coverage,
        Feefo holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        14th spot.

Question 3

How many customers are acquired by
        Feefo and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

Feefo has
        5,691 customers and
        Zoho Desk has
        5,384 customers in the
        Customer Engagement
        segment. Feefo has
        307 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Feefo and
        Zoho Desk has more customers?

Accepted Answer

Feefo has more customers in United Kingdom, United States and Australia.
Zoho Desk has more customers in United States, India and Australia.

Feefo Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Feefo and Zoho Desk

Comparing the market share of Feefo and Zoho Desk

Compare Feefo vs Zoho Desk customers by geography

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