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Zoho Desk

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Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

Customer Engagement
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Market Share of Zoho Desk

Current Customer(s)

5190

Market Share (Est.)

1.23%

Ranking

#14

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom13241631.35%Zoho Desk vs Intercom
Zoho SalesIQ316277.49%Zoho Desk vs Zoho SalesIQ
LiveChat302367.16%Zoho Desk vs LiveChat
Brevo285796.77%Zoho Desk vs Brevo
Yotpo217305.14%Zoho Desk vs Yotpo
Zoho CRM200654.75%Zoho Desk vs Zoho CRM
Pendo165593.92%Zoho Desk vs Pendo
Pipedrive144813.43%Zoho Desk vs Pipedrive
Smile.io for Shopify142813.38%Zoho Desk vs Smile.io for Shopify
Sumo128803.05%Zoho Desk vs Sumo
Salesforce Commerce Cloud114642.71%Zoho Desk vs Salesforce Commerce Cloud
Salesforce Service Cloud78841.87%Zoho Desk vs Salesforce Service Cloud
Feefo56731.34%Zoho Desk vs Feefo
WalkMe51171.21%Zoho Desk vs WalkMe
LivePerson42691.01%Zoho Desk vs LivePerson
Skeepers30910.73%Zoho Desk vs Skeepers
UserVoice30630.73%Zoho Desk vs UserVoice
Salesforce Engage27770.66%Zoho Desk vs Salesforce Engage
Genesys PureCloud27270.65%Zoho Desk vs Genesys PureCloud
Five926940.64%Zoho Desk vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

Zoho Desk vs Intercom

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Zoho Desk vs Zoho SalesIQ

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Zoho Desk vs LiveChat

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Zoho Desk vs Brevo

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Zoho Desk vs Yotpo

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Zoho Desk vs Zoho CRM

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Zoho Desk vs Pendo

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Zoho Desk vs Pipedrive

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Customers of Zoho Desk

Around the world in 2025, over 5190 companies have started using Zoho Desk as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Coou10,000+AwkaAnambraNigeria
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ManageEngine10,000+PleasantonCaliforniaUnited States
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CHRMP10,000+BengaluruKarnatakaIndia
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PT. Tiga Pilar Sejahtera Food, Tbk.10,000+Indonesia
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TVA EnergyRight10,000+KnoxvilleTennesseeUnited States
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VAGAS.com10,000+Sao PauloSao PauloBrazil
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Scouts Queensland10,000+BrisbaneQueenslandAustralia
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King's Health Partners10,000+LondonEnglandUnited Kingdom
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UC Santa Barbara10,000+Santa BarbaraCaliforniaUnited States
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Universidad Católica San Pablo10,000+ArequipaArequipaPeru
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (79), Software (72), Saas (65).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 20 - 49 employees (1836 companies), 0 - 9 employees (1831 companies), 100 - 249 employees (788 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-engagement are the United States with 2375(57.72%), India with 345(8.38%), Canada with 322(7.83%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Contact Center
Knowledge Management
Customer Engagement
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Intercom Zoho Desk vs Zoho SalesIQ Zoho Desk vs LiveChat.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-engagement?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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