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Zoho Desk

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Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

Customer Engagement
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Market Share of Zoho Desk

Current Customer(s)

6465

Market Share (Est.)

1.25%

Ranking

#13

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 30.40%, Brevo with 8.55%, Zoho SalesIQ with 6.70% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom15746330.40%Zoho Desk vs Intercom
Brevo442738.55%Zoho Desk vs Brevo
Zoho SalesIQ347316.70%Zoho Desk vs Zoho SalesIQ
LiveChat347176.70%Zoho Desk vs LiveChat
Zoho CRM259435.01%Zoho Desk vs Zoho CRM
Yotpo233924.52%Zoho Desk vs Yotpo
Pendo192483.72%Zoho Desk vs Pendo
Pipedrive190643.68%Zoho Desk vs Pipedrive
Smile.io for Shopify159633.08%Zoho Desk vs Smile.io for Shopify
Sumo155062.99%Zoho Desk vs Sumo
Salesforce Commerce Cloud133542.58%Zoho Desk vs Salesforce Commerce Cloud
Salesforce Service Cloud130552.52%Zoho Desk vs Salesforce Service Cloud
Salesforce Engage62361.20%Zoho Desk vs Salesforce Engage
Feefo61081.18%Zoho Desk vs Feefo
SendX52761.02%Zoho Desk vs SendX
LivePerson45660.88%Zoho Desk vs LivePerson
UserVoice39200.76%Zoho Desk vs UserVoice
WalkMe37490.72%Zoho Desk vs WalkMe
Skeepers37290.72%Zoho Desk vs Skeepers
Genesys PureCloud36950.71%Zoho Desk vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Engagement category are Intercom with 30.40%, Brevo with 8.55%, Zoho SalesIQ with 6.70% market share.

Zoho Desk vs Intercom

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Zoho Desk vs Brevo

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Zoho Desk vs Zoho SalesIQ

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Zoho Desk vs LiveChat

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Zoho Desk vs Zoho CRM

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Zoho Desk vs Yotpo

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Zoho Desk vs Pendo

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Zoho Desk vs Pipedrive

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Customers of Zoho Desk

Around the world in 2025, over 6403 companies have started using Zoho Desk as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Scouts Queensland10,000+BrisbaneQueenslandAustralia
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iEnergizer10,000+NoidaUttar PradeshIndia
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Apex Systems10,000+Glen AllenVirginiaUnited States
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TELUS10,000+VancouverBritish ColumbiaCanada
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Delaware North10,000+BuffaloNew YorkUnited States
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Dart Container10,000+MasonMichiganUnited States
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Concentrix10,000+NewarkCaliforniaUnited States
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Coou10,000+AwkaAnambraNigeria
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PT. Tiga Pilar Sejahtera Food, Tbk.10,000+WestminsterMarylandUnited States
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Zimmer Biomet10,000+WarsawIndianaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Engagement are Crm (93), Software (81), Technology (78).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-engagement category fall in the company size of 0 - 9 employees (2094 companies), 20 - 49 employees (2068 companies), 100 - 249 employees (986 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-engagement are the United States with 2900(56.95%), India with 533(10.47%), Canada with 361(7.09%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Knowledge Management
Instant Messaging And Chat
Customer Engagement
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Intercom Zoho Desk vs Brevo Zoho Desk vs Zoho SalesIQ.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-engagement?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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