Question 1

What are the different markets in which
        Smile.io for Shopify and
        Xperience compete against each other?

Accepted Answer

Smile.io for Shopify and
        Xperience compete against each other in
        the Customer Engagement, Contact Center.

Question 2

How does the market share of
        Smile.io for Shopify
        and Xperience compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Smile.io for Shopify has a
        5.97%
        market share in comparison to
        Xperience’s
        0.00%.
        Since it has a better market share coverage,
        Smile.io for Shopify holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Xperience holds the
        107th spot.

Question 3

How many customers are acquired by
        Smile.io for Shopify and
        Xperience in the
        Customer Engagement segment?

Accepted Answer

Smile.io for Shopify has
        21,535 customers and
        Xperience has
        17 customers in the
        Customer Engagement
        segment. Smile.io for Shopify has
        21518 more customers than
        Xperience in this category.

Question 4

What are the countries in which
        Smile.io for Shopify and
        Xperience has more customers?

Accepted Answer

Smile.io for Shopify has more customers in United States, United Kingdom and Canada.
Xperience has more customers in United States, Netherlands and Czech Republic.

Smile.io for Shopify Vs Xperience : In-Depth Comparison

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Comparing the customer bases of Smile.io for Shopify and Xperience

Comparing the market share of Smile.io for Shopify and Xperience

Compare Smile.io for Shopify vs Xperience customers by geography

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