Question 1

What are the different markets in which
        Smile.io for Shopify and
        Sumo compete against each other?

Accepted Answer

Smile.io for Shopify and
        Sumo compete against each other in
        the Customer Engagement, Marketing Analytics.

Question 2

How does the market share of
        Smile.io for Shopify
        and Sumo compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Smile.io for Shopify has a
        6.12%
        market share in comparison to
        Sumo’s
        4.01%.
        Since it has a better market share coverage,
        Smile.io for Shopify holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Sumo holds the
        9th spot.

Question 3

How many customers are acquired by
        Smile.io for Shopify and
        Sumo in the
        Customer Engagement segment?

Accepted Answer

Smile.io for Shopify has
        21,525 customers and
        Sumo has
        14,111 customers in the
        Customer Engagement
        segment. Smile.io for Shopify has
        7414 more customers than
        Sumo in this category.

Question 4

What are the countries in which
        Smile.io for Shopify and
        Sumo has more customers?

Accepted Answer

Smile.io for Shopify has more customers in United States, United Kingdom and Canada.
Sumo has more customers in United States, United Kingdom and Australia.

Smile.io for Shopify Vs Sumo : In-Depth Comparison

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Comparing the customer bases of Smile.io for Shopify and Sumo

Comparing the market share of Smile.io for Shopify and Sumo

Compare Smile.io for Shopify vs Sumo customers by geography

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