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Sumo

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Sumo is easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitori...Read more

Customer Engagement
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Market Share of Sumo

Current Customer(s)

12880

Market Share (Est.)

3.05%

Ranking

#10

Top Competitors and Alternatives of Sumo

The top three of Sumo’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom13241631.35%Sumo vs Intercom
Zoho SalesIQ316277.49%Sumo vs Zoho SalesIQ
LiveChat302367.16%Sumo vs LiveChat
Brevo285796.77%Sumo vs Brevo
Yotpo217305.14%Sumo vs Yotpo
Zoho CRM200654.75%Sumo vs Zoho CRM
Pendo165593.92%Sumo vs Pendo
Pipedrive144813.43%Sumo vs Pipedrive
Smile.io for Shopify142813.38%Sumo vs Smile.io for Shopify
Salesforce Commerce Cloud114642.71%Sumo vs Salesforce Commerce Cloud
Salesforce Service Cloud78841.87%Sumo vs Salesforce Service Cloud
Feefo56731.34%Sumo vs Feefo
Zoho Desk51901.23%Sumo vs Zoho Desk
WalkMe51171.21%Sumo vs WalkMe
LivePerson42691.01%Sumo vs LivePerson
Skeepers30910.73%Sumo vs Skeepers
UserVoice30630.73%Sumo vs UserVoice
Salesforce Engage27770.66%Sumo vs Salesforce Engage
Genesys PureCloud27270.65%Sumo vs Genesys PureCloud
Five926940.64%Sumo vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Sumo

The top three of Sumo’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

Sumo vs Intercom

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Sumo vs Zoho SalesIQ

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Sumo vs LiveChat

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Sumo vs Brevo

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Sumo vs Yotpo

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Sumo vs Zoho CRM

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Sumo vs Pendo

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Sumo vs Pipedrive

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Customers of Sumo

Around the world in 2025, over 12880 companies have started using Sumo as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Colsubsidio10,000+BogotaBogota D.C.Colombia
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Ototronix10,000+HoustonTexasUnited States
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ENA FOOD Cash & Carry10,000+AthensAtticaGreece
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Open Connectivity Foundation – OCF10,000+BeavertonOregonUnited States
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HubSpot10,000+NewtonMassachusettsUnited States
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Qantas10,000+MascotNew South WalesAustralia
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Wai Yuen Tong Medicine10,000+Hong KongHong Kong SARPeople's Republic of China
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Tutor Portland10,000+PortlandOregonUnited States
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GCB10,000+BoumerdasBoumerdesAlgeria
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Body and Home Healthy10,000+BirminghamAlabamaUnited States
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Sumo Customers by Products and Services

The top three products and services offering customers that use Sumo for Customer Engagement are Marketing (190), Social Media (133), Digital Marketing (130).

Customers

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Sumo Customers by Employee Size

The majority of Sumo's customers for the customer-engagement category fall in the company size of 0 - 9 employees (6939 companies), 20 - 49 employees (2599 companies), 100 - 249 employees (926 companies).

Employee Size

Sumo Customers by Geography

The top three geographies of Sumo for customer-engagement are the United States with 6462(61.31%), United Kingdom with 796(7.55%), Australia with 548(5.20%) customers respectively.

Customers

Employees of Sumo

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Also see other Products/Services by Sumo in:

Customer Engagement
Marketing Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Sumo competitors?

Sumo’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Sumo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sumo and 40,000 other technologies on the internet. You can also compare Sumo and its feature with top competitors here : Sumo vs Intercom Sumo vs Zoho SalesIQ Sumo vs LiveChat.

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What is Sumo customer distribution based on company size?

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What is Sumo market share in the customer-engagement?

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What are the top countries that use Sumo?

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What are the top industries that use Sumo?

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