Question 1

What are the different markets in which
        Zoho Desk and
        SendX compete against each other?

Accepted Answer

Zoho Desk and
        SendX compete against each other in
        the Customer Engagement, Customer Experience, Contact Center, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and SendX compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.49%
        market share in comparison to
        SendX’s
        0.50%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SendX holds the
        28th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        SendX in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,384 customers and
        SendX has
        1,799 customers in the
        Customer Engagement
        segment. Zoho Desk has
        3585 more customers than
        SendX in this category.

Question 4

What are the countries in which
        Zoho Desk and
        SendX has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
SendX has more customers in United States, India and United Kingdom.

Zoho Desk Vs SendX : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and SendX

Comparing the market share of Zoho Desk and SendX

Compare Zoho Desk vs SendX customers by geography

Customer Movements for this month

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