LiveChat Vs Salesforce Service Cloud : In-Depth Comparison

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Categories where LiveChat and Salesforce Service Cloud compete

Customer Engagement
Instant Messaging And Chat
Contact Center
Customer Experience
Customer Satisfaction Ratings

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LiveChat

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Comparing the customer bases of LiveChat and Salesforce Service Cloud

Comparing the customer bases of LiveChat and Salesforce Service Cloud, we can see that LiveChat has 33268 customer(s), while Salesforce Service Cloud has 14971 customer(s). In the Customer Engagement category, with 33268 customer(s) LiveChat stands at 2nd place by ranking, while Salesforce Service Cloud with 14971 customer(s), is at the 7th place.

LiveChat

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2nd

33268 Customer

Salesforce Service Cloud

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7th

14971 Customer

Comparing the market share of LiveChat and Salesforce Service Cloud

LiveChat has a 9.40% market share in the Customer Engagement category, while Salesforce Service Cloud has a 4.23% market share in the same space.

Compare LiveChat vs Salesforce Service Cloud customers by geography

Comparing LiveChat and Salesforce Service Cloud customers based on their geographic location, we can see that LiveChat has more customers in United States, United Kingdom and Australia, while Salesforce Service Cloud has more customers in United States.

LiveChat

Salesforce Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveChat vs Salesforce Service Cloud’s target audience.

LiveChat

New

190 Customer

Lost

149 Customer

Salesforce Service Cloud

New

172 Customer

Lost

225 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveChat and Salesforce Service Cloud compete against each other?

LiveChat and Salesforce Service Cloud compete against each other in the Customer Engagement, Instant Messaging And Chat, Contact Center, Customer Experience, Customer Satisfaction Ratings.

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How does the market share of LiveChat and Salesforce Service Cloud compare in the Customer Engagement market?

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How many customers are acquired by LiveChat and Salesforce Service Cloud in the Customer Engagement segment?

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What are the countries in which LiveChat and Salesforce Service Cloud has more customers?

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