Question 1

What are the different markets in which
        Five9 and
        Salesforce Engage compete against each other?

Accepted Answer

Five9 and
        Salesforce Engage compete against each other in
        the Customer Engagement, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Salesforce Engage compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Five9 has a
        0.88%
        market share in comparison to
        Salesforce Engage’s
        0.87%.
        Since it has a better market share coverage,
        Five9 holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Salesforce Engage holds the
        19th spot.

Question 3

How many customers are acquired by
        Five9 and
        Salesforce Engage in the
        Customer Engagement segment?

Accepted Answer

Five9 has
        3,078 customers and
        Salesforce Engage has
        3,059 customers in the
        Customer Engagement
        segment. Five9 has
        19 more customers than
        Salesforce Engage in this category.

Question 4

What are the countries in which
        Five9 and
        Salesforce Engage has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Salesforce Engage has more customers in United States, United Kingdom and Australia.

Five9 Vs Salesforce Engage : In-Depth Comparison

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Comparing the customer bases of Five9 and Salesforce Engage

Comparing the market share of Five9 and Salesforce Engage

Compare Five9 vs Salesforce Engage customers by geography

Customer Movements for this month

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