Salesforce Commerce Cloud Vs Salesforce Service Cloud : In-Depth Comparison

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imageSalesforce Commerce Cloud

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Categories where Salesforce Commerce Cloud and Salesforce Service Cloud compete

Customer Engagement
Contact Center
Customer Experience
Customer Support Services
Ecommerce Platform

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Salesforce Commerce Cloud

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Comparing the customer bases of Salesforce Commerce Cloud and Salesforce Service Cloud

Comparing the customer bases of Salesforce Commerce Cloud and Salesforce Service Cloud, we can see that Salesforce Commerce Cloud has 14132 customer(s), while Salesforce Service Cloud has 14100 customer(s). In the Customer Engagement category, with 14132 customer(s) Salesforce Commerce Cloud stands at 8th place by ranking, while Salesforce Service Cloud with 14100 customer(s), is at the 10th place.

Salesforce Commerce Cloud

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8th

14132 Customer

Salesforce Service Cloud

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10th

14100 Customer

Comparing the market share of Salesforce Commerce Cloud and Salesforce Service Cloud

Salesforce Commerce Cloud has a 4.02% market share in the Customer Engagement category, while Salesforce Service Cloud has a 4.01% market share in the same space.

Compare Salesforce Commerce Cloud vs Salesforce Service Cloud customers by geography

Comparing Salesforce Commerce Cloud and Salesforce Service Cloud customers based on their geographic location, we can see that Salesforce Commerce Cloud has more customers in United States, United Kingdom and France, while Salesforce Service Cloud has more customers in United States.

Salesforce Commerce Cloud

Salesforce Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Commerce Cloud vs Salesforce Service Cloud’s target audience.

Salesforce Commerce Cloud

New

87 Customer

Lost

59 Customer

Salesforce Service Cloud

New

175 Customer

Lost

262 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Commerce Cloud and Salesforce Service Cloud compete against each other?

Salesforce Commerce Cloud and Salesforce Service Cloud compete against each other in the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Ecommerce Platform.

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How does the market share of Salesforce Commerce Cloud and Salesforce Service Cloud compare in the Customer Engagement market?

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How many customers are acquired by Salesforce Commerce Cloud and Salesforce Service Cloud in the Customer Engagement segment?

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What are the countries in which Salesforce Commerce Cloud and Salesforce Service Cloud has more customers?

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