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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Service Cloud’s competitors in the Customer Engagement category are Intercom with 18.69%, LiveChat with 9.40%, Zoho SalesIQ with 8.49% market share.
Popular Comparisons
The top three of Salesforce Service Cloud’s competitors in the Customer Engagement category are Intercom with 18.69%, LiveChat with 9.40%, Zoho SalesIQ with 8.49% market share.
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Around the world in 2024, over 14967 companies have started using Salesforce Service Cloud as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Southern New Hampshire University | 10,000+ | Manchester | New Hampshire | United States | |
NYU Langone Health | 10,000+ | New York City | New York | United States | |
Follett School Solutions | 10,000+ | McHenry | Illinois | United States | |
Fossil | 10,000+ | Richardson | Texas | United States | |
Zalando SE | 10,000+ | Berlin | Berlin | Germany | |
Unicharm Corp. | 10,000+ | Tokyo | Tokyo | Japan | |
Manulife | 10,000+ | Toronto | Ontario | Canada | |
Steelcase, Inc. | 10,000+ | Grand Rapids | Michigan | United States | |
Lego Holding AS | 10,000+ | Billund | South Denmark | Denmark | |
BPER Banca SpA | 10,000+ | Modena | Emilia-Romagna | Italy |
The top three products and services offering customers that use Salesforce Service Cloud for Customer Engagement are Salesforce (360), Consulting (284), Crm (283).
Customers
The majority of Salesforce Service Cloud's customers for the customer-engagement category fall in the company size of 0 - 9 employees (2489 companies), 20 - 49 employees (2449 companies), 100 - 249 employees (2160 companies).
Employee Size
The top three geographies of Salesforce Service Cloud for customer-engagement are the United States with 8494(66.89%), United Kingdom with 1009(7.95%), India with 699(5.50%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Intercom Salesforce Service Cloud vs LiveChat Salesforce Service Cloud vs Zoho SalesIQ.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the customer-engagement?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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