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Salesforce Commerce Cloud

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Salesforce Commerce Cloud is a cloud-based service for unifying the way businesses engage with customers over any channel or device.

Customer Engagement
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Market Share of Salesforce Commerce Cloud

Current Customer(s)

11464

Market Share (Est.)

2.71%

Ranking

#11

Top Competitors and Alternatives of Salesforce Commerce Cloud

The top three of Salesforce Commerce Cloud’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom13241631.35%Salesforce Commerce Cloud vs Intercom
Zoho SalesIQ316277.49%Salesforce Commerce Cloud vs Zoho SalesIQ
LiveChat302367.16%Salesforce Commerce Cloud vs LiveChat
Brevo285796.77%Salesforce Commerce Cloud vs Brevo
Yotpo217305.14%Salesforce Commerce Cloud vs Yotpo
Zoho CRM200654.75%Salesforce Commerce Cloud vs Zoho CRM
Pendo165593.92%Salesforce Commerce Cloud vs Pendo
Pipedrive144813.43%Salesforce Commerce Cloud vs Pipedrive
Smile.io for Shopify142813.38%Salesforce Commerce Cloud vs Smile.io for Shopify
Sumo128803.05%Salesforce Commerce Cloud vs Sumo
Salesforce Service Cloud78841.87%Salesforce Commerce Cloud vs Salesforce Service Cloud
Feefo56731.34%Salesforce Commerce Cloud vs Feefo
Zoho Desk51901.23%Salesforce Commerce Cloud vs Zoho Desk
WalkMe51171.21%Salesforce Commerce Cloud vs WalkMe
LivePerson42691.01%Salesforce Commerce Cloud vs LivePerson
Skeepers30910.73%Salesforce Commerce Cloud vs Skeepers
UserVoice30630.73%Salesforce Commerce Cloud vs UserVoice
Salesforce Engage27770.66%Salesforce Commerce Cloud vs Salesforce Engage
Genesys PureCloud27270.65%Salesforce Commerce Cloud vs Genesys PureCloud
Five926940.64%Salesforce Commerce Cloud vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Commerce Cloud

The top three of Salesforce Commerce Cloud’s competitors in the Customer Engagement category are Intercom with 31.35%, Zoho SalesIQ with 7.49%, LiveChat with 7.16% market share.

Salesforce Commerce Cloud vs Intercom

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Salesforce Commerce Cloud vs Zoho SalesIQ

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Salesforce Commerce Cloud vs LiveChat

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Salesforce Commerce Cloud vs Brevo

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Salesforce Commerce Cloud vs Yotpo

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Salesforce Commerce Cloud vs Zoho CRM

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Salesforce Commerce Cloud vs Pendo

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Salesforce Commerce Cloud vs Pipedrive

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Customers of Salesforce Commerce Cloud

Around the world in 2025, over 11464 companies have started using Salesforce Commerce Cloud as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Mahindra Group10,000+MumbaiMaharashtraIndia
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Quantum Fiber10,000+AtlantaGeorgiaUnited States
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Loft Store10,000+OsseoWisconsinUnited States
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Banfield Pet Hospital10,000+VancouverWashingtonUnited States
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Rituals10,000+AmsterdamNorth HollandNetherlands
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PetSmart, Inc.10,000+PhoenixArizonaUnited States
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Bose Corporation10,000+FraminghamMassachusettsUnited States
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Claire's10,000+Hoffman EstatesIllinoisUnited States
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Boot Barn Holdings, Inc.10,000+IrvineCaliforniaUnited States
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ADT10,000+Boca RatonFloridaUnited States
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Salesforce Commerce Cloud Customers by Products and Services

The top three products and services offering customers that use Salesforce Commerce Cloud for Customer Engagement are Accessories (272), Footwear (174), Retail (167).

Customers

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Salesforce Commerce Cloud Customers by Employee Size

The majority of Salesforce Commerce Cloud's customers for the customer-engagement category fall in the company size of 0 - 9 employees (4767 companies), 20 - 49 employees (2278 companies), 100 - 249 employees (1213 companies).

Employee Size

Salesforce Commerce Cloud Customers by Geography

The top three geographies of Salesforce Commerce Cloud for customer-engagement are the United States with 4921(54.49%), United Kingdom with 808(8.95%), Germany with 733(8.12%) customers respectively.

Customers

Employees of Salesforce Commerce Cloud

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Also see other Products/Services by Salesforce Commerce Cloud in:

Ecommerce Platform
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Commerce Cloud competitors?

Salesforce Commerce Cloud’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Salesforce Commerce Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Commerce Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Commerce Cloud and its feature with top competitors here : Salesforce Commerce Cloud vs Intercom Salesforce Commerce Cloud vs Zoho SalesIQ Salesforce Commerce Cloud vs LiveChat.

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What is Salesforce Commerce Cloud customer distribution based on company size?

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What is Salesforce Commerce Cloud market share in the customer-engagement?

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What are the top countries that use Salesforce Commerce Cloud?

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What are the top industries that use Salesforce Commerce Cloud?

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