Question 1

What are the different markets in which
        Zoho CRM and
        Phone2Action compete against each other?

Accepted Answer

Zoho CRM and
        Phone2Action compete against each other in
        the Customer Engagement, Advocacy, Contact Management, Customer Experience, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Phone2Action compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho CRM has a
        5.36%
        market share in comparison to
        Phone2Action’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Phone2Action holds the
        90th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Phone2Action in the
        Customer Engagement segment?

Accepted Answer

Zoho CRM has
        19,355 customers and
        Phone2Action has
        44 customers in the
        Customer Engagement
        segment. Zoho CRM has
        19311 more customers than
        Phone2Action in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Phone2Action has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Phone2Action has more customers in United States and India.

Zoho CRM Vs Phone2Action : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Phone2Action

Comparing the market share of Zoho CRM and Phone2Action

Compare Zoho CRM vs Phone2Action customers by geography

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