LiveChat Vs Genesys PureCloud : In-Depth Comparison
Categories where LiveChat and Genesys PureCloud compete
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LiveChat
Comparing the customer bases of LiveChat and Genesys PureCloud
Comparing the customer bases of LiveChat and Genesys PureCloud, we can see that LiveChat has 34034 customer(s), while Genesys PureCloud has 3060 customer(s). In the Customer Engagement category, with 34034 customer(s) LiveChat stands at 2nd place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 20th place.
LiveChat
2nd
34034 Customer
Genesys PureCloud
20th
3060 Customer
Comparing the market share of LiveChat and Genesys PureCloud
LiveChat has a 9.45% market share in the Customer Engagement category, while Genesys PureCloud has a 0.85% market share in the same space.
Compare LiveChat vs Genesys PureCloud customers by geography
Comparing LiveChat and Genesys PureCloud customers based on their geographic location, we can see that LiveChat has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.
LiveChat
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of LiveChat vs Genesys PureCloud’s target audience.
LiveChat
New
218 Customer
Lost
228 Customer
Genesys PureCloud
New
46 Customer
Lost
91 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which LiveChat and Genesys PureCloud compete against each other?
LiveChat and Genesys PureCloud compete against each other in the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Auto Dialer, Communication.
How does the market share of LiveChat and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by LiveChat and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which LiveChat and Genesys PureCloud has more customers?
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