Categories where Intercom and Genesys PureCloud compete
Intercom
Comparing the customer bases of Intercom and Genesys PureCloud, we can see that Intercom has 79065 customer(s), while Genesys PureCloud has 3060 customer(s). In the Customer Engagement category, with 79065 customer(s) Intercom stands at 1st place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 20th place.
Intercom
1st
79065 Customer
Genesys PureCloud
20th
3060 Customer
Intercom has a 21.94% market share in the Customer Engagement category, while Genesys PureCloud has a 0.85% market share in the same space.
Comparing Intercom and Genesys PureCloud customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Genesys PureCloud has more customers in United States.
Intercom
Genesys PureCloud
Gain actionable insights about the buying patterns of Intercom vs Genesys PureCloud’s target audience.
Intercom
New
1208 Customer
Lost
2007 Customer
Genesys PureCloud
New
46 Customer
Lost
91 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and Genesys PureCloud compete against each other?
Intercom and Genesys PureCloud compete against each other in the Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Intercom and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by Intercom and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which Intercom and Genesys PureCloud has more customers?
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