Question 1

What are the different markets in which
        Intercom and
        Aspect Software compete against each other?

Accepted Answer

Intercom and
        Aspect Software compete against each other in
        the Customer Engagement, Communication, Customer Experience, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Aspect Software compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        31.35%
        market share in comparison to
        Aspect Software’s
        0.42%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Aspect Software holds the
        26th spot.

Question 3

How many customers are acquired by
        Intercom and
        Aspect Software in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        132,416 customers and
        Aspect Software has
        1,792 customers in the
        Customer Engagement
        segment. Intercom has
        130624 more customers than
        Aspect Software in this category.

Question 4

What are the countries in which
        Intercom and
        Aspect Software has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Aspect Software has more customers in United States, United Kingdom and India.

Intercom Vs Aspect Software : In-Depth Comparison

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Comparing the customer bases of Intercom and Aspect Software

Comparing the market share of Intercom and Aspect Software

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