Question 1

What are the different markets in which
        Intercom and
        Higher Logic compete against each other?

Accepted Answer

Intercom and
        Higher Logic compete against each other in
        the Customer Engagement, Communication, Customer Experience, Customer Loyalty, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Higher Logic compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Intercom has a
        20.04%
        market share in comparison to
        Higher Logic’s
        0.77%.
        Since it has a better market share coverage,
        Intercom holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Higher Logic holds the
        22nd spot.

Question 3

How many customers are acquired by
        Intercom and
        Higher Logic in the
        Customer Engagement segment?

Accepted Answer

Intercom has
        70,448 customers and
        Higher Logic has
        2,712 customers in the
        Customer Engagement
        segment. Intercom has
        67736 more customers than
        Higher Logic in this category.

Question 4

What are the countries in which
        Intercom and
        Higher Logic has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Higher Logic has more customers in United States, Canada and Australia.

Intercom Vs Higher Logic : In-Depth Comparison

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Comparing the customer bases of Intercom and Higher Logic

Comparing the market share of Intercom and Higher Logic

Compare Intercom vs Higher Logic customers by geography

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