Question 1

What are the different markets in which
        Pendo and
        Genesys Multicloud CX compete against each other?

Accepted Answer

Pendo and
        Genesys Multicloud CX compete against each other in
        the Customer Engagement, Customer Experience, User Onboarding And Engagement.

Question 2

How does the market share of
        Pendo
        and Genesys Multicloud CX compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Pendo has a
        4.23%
        market share in comparison to
        Genesys Multicloud CX’s
        0.00%.
        Since it has a better market share coverage,
        Pendo holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys Multicloud CX holds the
        120th spot.

Question 3

How many customers are acquired by
        Pendo and
        Genesys Multicloud CX in the
        Customer Engagement segment?

Accepted Answer

Pendo has
        15,232 customers and
        Genesys Multicloud CX has
        5 customers in the
        Customer Engagement
        segment. Pendo has
        15227 more customers than
        Genesys Multicloud CX in this category.

Question 4

What are the countries in which
        Pendo and
        Genesys Multicloud CX has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Genesys Multicloud CX has more customers in Australia, United States and Singapore.

Pendo Vs Genesys Multicloud CX : In-Depth Comparison

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Comparing the customer bases of Pendo and Genesys Multicloud CX

Comparing the market share of Pendo and Genesys Multicloud CX

Compare Pendo vs Genesys Multicloud CX customers by geography

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