Genesys Multicloud CX
Genesys Multicloud CX Cloud offers service automation, inbound/outbound voice, digital channels/messaging, workforce engagement management and analyti...Read more
Market Share of Genesys Multicloud CX
Current Customer(s)
8
Market Share (Est.)
0.00%
Ranking
#115
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.
Genesys Multicloud CX vs Intercom
Genesys Multicloud CX vs LiveChat
Genesys Multicloud CX vs Zoho SalesIQ
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Genesys Multicloud CX vs Salesforce Commerce Cloud
Customers of Genesys Multicloud CX
Around the world in 2024, over 8 companies have started using Genesys Multicloud CX as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States |     |
| Genesys (Genesys Telecommunications Laboratories, Inc.) | 5,000 - 9,999 | Daly City | California | United States | |
| Optus | 5,000 - 9,999 | Macquarie Park | New South Wales | Australia | |
| Singapore Telecommunications Ltd | 10,000+ | Singapore | Central Singapore | Singapore | |
| Peoplebank | 250 - 499 | North Sydney | New South Wales | Australia | |
| Bank of Nova Scotia | 10,000+ | Toronto | Ontario | Canada | |
| CCR S.A. | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Connex Telecommunications | 500 - 999 | Richmond Hill | Ontario | Canada | |
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Genesys Multicloud CX Customers by Products and Services
The top three products and services offering customers that use Genesys Multicloud CX for Customer Engagement are Cloud Computing (2), Cloud-based customer service (1), Services (1).
Customers
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Genesys Multicloud CX Customers by Employee Size
The majority of Genesys Multicloud CX's customers for the customer-engagement category fall in the company size of 10,000+ employees (4 companies), 5,000 - 9,999 employees (2 companies), 500 - 999 employees (1 companies).
Employee Size
Genesys Multicloud CX Customers by Geography
The top three geographies of Genesys Multicloud CX for customer-engagement are the Australia with 2(25.00%), Canada with 2(25.00%), United States with 2(25.00%) customers respectively.
Customers
Employees of Genesys Multicloud CX
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Multicloud CX competitors?
Genesys Multicloud CX’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Genesys Multicloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Multicloud CX and 40,000 other technologies on the internet. You can also compare Genesys Multicloud CX and its feature with top competitors here : Genesys Multicloud CX vs Intercom Genesys Multicloud CX vs LiveChat Genesys Multicloud CX vs Zoho SalesIQ.
What is Genesys Multicloud CX customer distribution based on company size?
What is Genesys Multicloud CX market share in the customer-engagement?
What are the top countries that use Genesys Multicloud CX?
What are the top industries that use Genesys Multicloud CX?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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