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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1248

Market Share (Est.)

0.36%

Ranking

#33

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom7044820.04%Gainsight vs Intercom
LiveChat337939.61%Gainsight vs LiveChat
Zoho SalesIQ302718.61%Gainsight vs Zoho SalesIQ
Yotpo239976.83%Gainsight vs Yotpo
Smile.io for Shopify215256.12%Gainsight vs Smile.io for Shopify
Zoho CRM193265.50%Gainsight vs Zoho CRM
Pendo150104.27%Gainsight vs Pendo
Salesforce Commerce Cloud141324.02%Gainsight vs Salesforce Commerce Cloud
Sumo141114.01%Gainsight vs Sumo
Salesforce Service Cloud141004.01%Gainsight vs Salesforce Service Cloud
Pipedrive135183.85%Gainsight vs Pipedrive
LivePerson58011.65%Gainsight vs LivePerson
Feefo56461.61%Gainsight vs Feefo
Zoho Desk52431.49%Gainsight vs Zoho Desk
Survicate44181.26%Gainsight vs Survicate
UserVoice37961.08%Gainsight vs UserVoice
WalkMe31890.91%Gainsight vs WalkMe
Five930780.88%Gainsight vs Five9
Salesforce Engage30590.87%Gainsight vs Salesforce Engage
Genesys PureCloud30210.86%Gainsight vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 20.04%, LiveChat with 9.61%, Zoho SalesIQ with 8.61% market share.

Gainsight vs Intercom

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Gainsight vs LiveChat

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Gainsight vs Zoho SalesIQ

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Gainsight vs Yotpo

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Gainsight vs Smile.io for Shopify

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Gainsight vs Zoho CRM

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Gainsight vs Pendo

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Gainsight vs Salesforce Commerce Cloud

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Customers of Gainsight

Around the world in 2024, over 1248 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Wakemed10,000+RaleighNorth CarolinaUnited States
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Mount Carmel Health System10,000+ColumbusOhioUnited States
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Willis - Knighton Health System5,000 - 9,999ShreveportLouisianaUnited States
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ThedaCare5,000 - 9,999AppletonWisconsinUnited States
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Holy Cross Hospital1,000 - 4,999Fort LauderdaleFloridaUnited States
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Bassett Healthcare1,000 - 4,999CooperstownNew YorkUnited States
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The Children's Hospital Of Alabama1,000 - 4,999BirminghamAlabamaUnited States
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Children's Of Alabama1,000 - 4,999BirminghamAlabamaUnited States
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Children's Health System1,000 - 4,999BirminghamAlabamaUnited States
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WebMD Ignite500 - 999New York CityNew YorkUnited States
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (82), Analytics (67), Machine Learning (45).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (288 companies), 1,000 - 4,999 employees (232 companies), 250 - 499 employees (156 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 986(82.86%), United Kingdom with 68(5.71%), Canada with 45(3.78%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Big Data
Analytics
Predictive Analytics
Customer Success
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs LiveChat Gainsight vs Zoho SalesIQ.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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