Question 1

What are the different markets in which
        Smile.io for Shopify and
        Five9 compete against each other?

Accepted Answer

Smile.io for Shopify and
        Five9 compete against each other in
        the Customer Engagement, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Smile.io for Shopify
        and Five9 compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Smile.io for Shopify has a
        5.87%
        market share in comparison to
        Five9’s
        0.86%.
        Since it has a better market share coverage,
        Smile.io for Shopify holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Five9 holds the
        18th spot.

Question 3

How many customers are acquired by
        Smile.io for Shopify and
        Five9 in the
        Customer Engagement segment?

Accepted Answer

Smile.io for Shopify has
        21,138 customers and
        Five9 has
        3,085 customers in the
        Customer Engagement
        segment. Smile.io for Shopify has
        18053 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Smile.io for Shopify and
        Five9 has more customers?

Accepted Answer

Smile.io for Shopify has more customers in United States, United Kingdom and Canada.
Five9 has more customers in United States, Canada and United Kingdom.

Smile.io for Shopify Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Smile.io for Shopify and Five9

Comparing the market share of Smile.io for Shopify and Five9

Compare Smile.io for Shopify vs Five9 customers by geography

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