Question 1

What are the different markets in which
        Five9 and
        Aspect Software compete against each other?

Accepted Answer

Five9 and
        Aspect Software compete against each other in
        the Customer Engagement, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Aspect Software compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Five9 has a
        0.88%
        market share in comparison to
        Aspect Software’s
        0.73%.
        Since it has a better market share coverage,
        Five9 holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Aspect Software holds the
        23rd spot.

Question 3

How many customers are acquired by
        Five9 and
        Aspect Software in the
        Customer Engagement segment?

Accepted Answer

Five9 has
        3,078 customers and
        Aspect Software has
        2,583 customers in the
        Customer Engagement
        segment. Five9 has
        495 more customers than
        Aspect Software in this category.

Question 4

What are the countries in which
        Five9 and
        Aspect Software has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Aspect Software has more customers in United States, United Kingdom and India.

Five9 Vs Aspect Software : In-Depth Comparison

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Comparing the customer bases of Five9 and Aspect Software

Comparing the market share of Five9 and Aspect Software

Compare Five9 vs Aspect Software customers by geography

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