Question 1

What are the different markets in which
        Five9 and
        Zendesk Connect compete against each other?

Accepted Answer

Five9 and
        Zendesk Connect compete against each other in
        the Customer Communications Management, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Zendesk Connect compare in the
        Customer Communications Management market?

Accepted Answer

In the Customer Communications Management market,
        Five9 has a
        23.41%
        market share in comparison to
        Zendesk Connect’s
        0.02%.
        Since it has a better market share coverage,
        Five9 holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Communications Management category, while
        Zendesk Connect holds the
        20th spot.

Question 3

How many customers are acquired by
        Five9 and
        Zendesk Connect in the
        Customer Communications Management segment?

Accepted Answer

Five9 has
        3,078 customers and
        Zendesk Connect has
        2 customers in the
        Customer Communications Management
        segment. Five9 has
        3076 more customers than
        Zendesk Connect in this category.

Question 4

What are the countries in which
        Five9 and
        Zendesk Connect has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Zendesk Connect has more customers in United States and Australia.

Five9 Vs Zendesk Connect : In-Depth Comparison

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Comparing the customer bases of Five9 and Zendesk Connect

Comparing the market share of Five9 and Zendesk Connect

Compare Five9 vs Zendesk Connect customers by geography

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