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Salesforce Digital Engagement

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Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

Customer Communications Management
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Market Share of Salesforce Digital Engagement

Current Customer(s)

640

Market Share (Est.)

4.15%

Ranking

#6

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 39.12%, Five9 with 24.02%, Twilio Communications with 8.90% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Demandforce602939.12%Salesforce Digital Engagement vs Demandforce
Five9370124.02%Salesforce Digital Engagement vs Five9
Twilio Communications13728.90%Salesforce Digital Engagement vs Twilio Communications
Trainerize13408.70%Salesforce Digital Engagement vs Trainerize
amoCRM7865.10%Salesforce Digital Engagement vs amoCRM
Qualifio4693.04%Salesforce Digital Engagement vs Qualifio
OpenText Exstream3912.54%Salesforce Digital Engagement vs OpenText Exstream
Oracle Documaker1480.96%Salesforce Digital Engagement vs Oracle Documaker
UJET1010.66%Salesforce Digital Engagement vs UJET
FROGED840.55%Salesforce Digital Engagement vs FROGED
Oracle Interaction Center650.42%Salesforce Digital Engagement vs Oracle Interaction Center
Auronix630.41%Salesforce Digital Engagement vs Auronix
Dimelo Digital610.40%Salesforce Digital Engagement vs Dimelo Digital
Maintel450.29%Salesforce Digital Engagement vs Maintel
Microsoft Customer Care Framework360.23%Salesforce Digital Engagement vs Microsoft Customer Care Framework
Interactive Intelligence Interaction Dialer270.18%Salesforce Digital Engagement vs Interactive Intelligence Interaction Dialer
Yoizen180.12%Salesforce Digital Engagement vs Yoizen
Interactive Intelligence Interaction Recorder120.08%Salesforce Digital Engagement vs Interactive Intelligence Interaction Recorder
Ytel Platform60.04%Salesforce Digital Engagement vs Ytel Platform
Demodesk60.04%Salesforce Digital Engagement vs Demodesk
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 39.12%, Five9 with 24.02%, Twilio Communications with 8.90% market share.

Salesforce Digital Engagement vs Demandforce

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Salesforce Digital Engagement vs Five9

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Salesforce Digital Engagement vs Twilio Communications

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Salesforce Digital Engagement vs Trainerize

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Salesforce Digital Engagement vs amoCRM

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Salesforce Digital Engagement vs Qualifio

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Salesforce Digital Engagement vs OpenText Exstream

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Salesforce Digital Engagement vs Oracle Documaker

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Customers of Salesforce Digital Engagement

Around the world in 2025, over 640 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Youtube10,000+San BrunoCaliforniaUnited States
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Syneos Health10,000+MorrisvilleNorth CarolinaUnited States
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Michaels Stores10,000+IrvingTexasUnited States
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Axis Bank10,000+MumbaiMaharashtraIndia
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Lumen Technologies10,000+MonroeLouisianaUnited States
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MSD10,000+KenilworthNew JerseyUnited States
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Les Mills International10,000+AucklandAucklandNew Zealand
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Boehringer Ingelheim10,000+MainzRheinland-PfalzGermany
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Continental Aktiengesellschaft10,000+HannoverLower SaxonyGermany
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AEG Worldwide10,000+Los AngelesCaliforniaUnited States
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Salesforce Digital Engagement Customers by Products and Services

The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Analytics (25), Technology (23), Wealth Management (21).

Customers

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Salesforce Digital Engagement Customers by Employee Size

The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (176 companies), 1,000 - 4,999 employees (115 companies), 100 - 249 employees (108 companies).

Employee Size

Salesforce Digital Engagement Customers by Geography

The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 411(72.36%), United Kingdom with 35(6.16%), Australia with 25(4.40%) customers respectively.

Customers

Employees of Salesforce Digital Engagement

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Also see other Products/Services by Salesforce Digital Engagement in:

Customer Communications Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Digital Engagement competitors?

Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Twilio Communications. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Twilio Communications.

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What is Salesforce Digital Engagement customer distribution based on company size?

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What is Salesforce Digital Engagement market share in the customer-communications-management?

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What are the top countries that use Salesforce Digital Engagement?

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What are the top industries that use Salesforce Digital Engagement?

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