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Salesforce Digital Engagement

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Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

Customer Communications Management
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Market Share of Salesforce Digital Engagement

Current Customer(s)

679

Market Share (Est.)

4.35%

Ranking

#6

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 38.89%, Five9 with 23.08%, Trainerize with 9.64% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Demandforce606838.89%Salesforce Digital Engagement vs Demandforce
Five9360223.08%Salesforce Digital Engagement vs Five9
Trainerize15059.64%Salesforce Digital Engagement vs Trainerize
Twilio Communications14299.16%Salesforce Digital Engagement vs Twilio Communications
amoCRM8095.18%Salesforce Digital Engagement vs amoCRM
Qualifio4662.99%Salesforce Digital Engagement vs Qualifio
OpenText Exstream3842.46%Salesforce Digital Engagement vs OpenText Exstream
Oracle Documaker1460.94%Salesforce Digital Engagement vs Oracle Documaker
UJET980.63%Salesforce Digital Engagement vs UJET
FROGED770.49%Salesforce Digital Engagement vs FROGED
Oracle Interaction Center630.40%Salesforce Digital Engagement vs Oracle Interaction Center
Auronix620.40%Salesforce Digital Engagement vs Auronix
Dimelo Digital560.36%Salesforce Digital Engagement vs Dimelo Digital
Maintel430.28%Salesforce Digital Engagement vs Maintel
Microsoft Customer Care Framework360.23%Salesforce Digital Engagement vs Microsoft Customer Care Framework
Interactive Intelligence Interaction Dialer270.17%Salesforce Digital Engagement vs Interactive Intelligence Interaction Dialer
Yoizen190.12%Salesforce Digital Engagement vs Yoizen
Interactive Intelligence Interaction Recorder110.07%Salesforce Digital Engagement vs Interactive Intelligence Interaction Recorder
Ytel Platform60.04%Salesforce Digital Engagement vs Ytel Platform
Demodesk50.03%Salesforce Digital Engagement vs Demodesk
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 38.89%, Five9 with 23.08%, Trainerize with 9.64% market share.

Salesforce Digital Engagement vs Demandforce

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Salesforce Digital Engagement vs Five9

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Salesforce Digital Engagement vs Trainerize

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Salesforce Digital Engagement vs Twilio Communications

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Salesforce Digital Engagement vs amoCRM

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Salesforce Digital Engagement vs Qualifio

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Salesforce Digital Engagement vs OpenText Exstream

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Salesforce Digital Engagement vs Oracle Documaker

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Customers of Salesforce Digital Engagement

Around the world in 2025, over 679 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Michelin10,000+Clermont-FerrandAuvergne-Rhone-AlpesFrance
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BYJU'S10,000+BengaluruKarnatakaIndia
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Slalom10,000+SeattleWashingtonUnited States
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University Of Pennsylvania10,000+PhiladelphiaPennsylvaniaUnited States
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Booz Allen Hamilton Holding Corporation10,000+McLeanVirginiaUnited States
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Envision Healthcare10,000+NashvilleTennesseeUnited States
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Mettler Toledo10,000+ColumbusOhioUnited States
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U.S. Bank10,000+MinneapolisMinnesotaUnited States
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DBS Group Holdings Ltd10,000+SingaporeCentral SingaporeSingapore
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Johnson & Johnson10,000+New BrunswickNew JerseyUnited States
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Salesforce Digital Engagement Customers by Products and Services

The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Wealth Management (24), Analytics (24), Marketing (21).

Customers

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Salesforce Digital Engagement Customers by Employee Size

The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (163 companies), 1,000 - 4,999 employees (131 companies), 100 - 249 employees (112 companies).

Employee Size

Salesforce Digital Engagement Customers by Geography

The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 445(73.43%), United Kingdom with 37(6.11%), Australia with 26(4.29%) customers respectively.

Customers

Employees of Salesforce Digital Engagement

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Also see other Products/Services by Salesforce Digital Engagement in:

Customer Communications Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Digital Engagement competitors?

Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Trainerize. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Trainerize.

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What is Salesforce Digital Engagement customer distribution based on company size?

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What is Salesforce Digital Engagement market share in the customer-communications-management?

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What are the top countries that use Salesforce Digital Engagement?

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What are the top industries that use Salesforce Digital Engagement?

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