Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 39.12%, Five9 with 24.02%, Twilio Communications with 8.90% market share.
Popular Comparisons
The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 39.12%, Five9 with 24.02%, Twilio Communications with 8.90% market share.
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Around the world in 2025, over 640 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Youtube | 10,000+ | San Bruno | California | United States | |
Syneos Health | 10,000+ | Morrisville | North Carolina | United States | |
Michaels Stores | 10,000+ | Irving | Texas | United States | |
Axis Bank | 10,000+ | Mumbai | Maharashtra | India | |
Lumen Technologies | 10,000+ | Monroe | Louisiana | United States | |
MSD | 10,000+ | Kenilworth | New Jersey | United States | |
Les Mills International | 10,000+ | Auckland | Auckland | New Zealand | |
Boehringer Ingelheim | 10,000+ | Mainz | Rheinland-Pfalz | Germany | |
Continental Aktiengesellschaft | 10,000+ | Hannover | Lower Saxony | Germany | |
AEG Worldwide | 10,000+ | Los Angeles | California | United States |
The top three products and services offering customers that use Salesforce Digital Engagement for Customer Communications Management are Analytics (25), Technology (23), Wealth Management (21).
Customers
The majority of Salesforce Digital Engagement's customers for the customer-communications-management category fall in the company size of 10,000+ employees (176 companies), 1,000 - 4,999 employees (115 companies), 100 - 249 employees (108 companies).
Employee Size
The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 411(72.36%), United Kingdom with 35(6.16%), Australia with 25(4.40%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Salesforce Digital Engagement competitors?
Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, Twilio Communications. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet. You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs Twilio Communications.
What is Salesforce Digital Engagement customer distribution based on company size?
What is Salesforce Digital Engagement market share in the customer-communications-management?
What are the top countries that use Salesforce Digital Engagement?
What are the top industries that use Salesforce Digital Engagement?
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