Salesforce Digital Engagement

Yes, I use this too
No, I don't use this

Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 47.23%, Five9 with 23.76%, amoCRM with 7.00% market share.

Technology Domains Market Share Versus page
Demandforce 6420 47.23% Salesforce Digital Engagement vs Demandforce
Five9 3229 23.76% Salesforce Digital Engagement vs Five9
amoCRM 952 7.00% Salesforce Digital Engagement vs amoCRM
Twilio Communications 843 6.20% Salesforce Digital Engagement vs Twilio Communications
Qualifio 492 3.62% Salesforce Digital Engagement vs Qualifio
OpenText Exstream 387 2.85% Salesforce Digital Engagement vs OpenText Exstream
Trainerize 341 2.51% Salesforce Digital Engagement vs Trainerize
Oracle Documaker 136 1.00% Salesforce Digital Engagement vs Oracle Documaker
Dimelo Digital 76 0.56% Salesforce Digital Engagement vs Dimelo Digital
UJET 70 0.52% Salesforce Digital Engagement vs UJET
Maintel 53 0.39% Salesforce Digital Engagement vs Maintel
Oracle Interaction Center 37 0.27% Salesforce Digital Engagement vs Oracle Interaction Center
Microsoft Customer Care Framework 32 0.24% Salesforce Digital Engagement vs Microsoft Customer Care Framework
Preferred Patron Loyalty 23 0.17% Salesforce Digital Engagement vs Preferred Patron Loyalty
Interactive Intelligence Interaction Dialer 22 0.16% Salesforce Digital Engagement vs Interactive Intelligence Interaction Dialer
Interactive Intelligence Interaction Recorder 11 0.08% Salesforce Digital Engagement vs Interactive Intelligence Interaction Recorder
Ytel Platform 9 0.07% Salesforce Digital Engagement vs Ytel Platform
Demodesk 8 0.06% Salesforce Digital Engagement vs Demodesk
TOTUS 4 0.03% Salesforce Digital Engagement vs TOTUS
Zendesk Connect 3 0.02% Salesforce Digital Engagement vs Zendesk Connect

    Top Competitors and Alternatives of Salesforce Digital Engagement

    The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 47.23%, Five9 with 23.76%, amoCRM with 7.00% market share.

    Customers of Salesforce Digital Engagement

    Around the world in 2023, over 429 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.

    Customers Employee Range City Region Country Social Links
    Merck & Co., Inc. 10,000+ Kenilworth New Jersey United States
    Johnson & Johnson 10,000+ New Brunswick New Jersey United States
    Florida State University 10,000+ Tallahassee Florida United States
    UNHCR 10,000+ Geneve Geneva Switzerland
    EPAM Systems, Inc. 10,000+ Newtown Pennsylvania United States
    Salesforce 10,000+ San Francisco California United States
    Philip Morris International Inc. 10,000+ Lausanne Vaud Switzerland
    Lumen Technologies (fmr CenturyLink) 10,000+ Monroe Louisiana United States
    Optum 10,000+ Eden Prairie Minnesota United States
    MSD 10,000+ Kenilworth New Jersey United States

    Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

    Know More

    Salesforce Digital Engagement Customers by Industry

    The three top industries that use Salesforce Digital Engagement for Customer Communications Management are Technology (21), Cloud (15), Marketing (15).

    Salesforce Digital Engagement Customers by Employee Size

    The majority of Salesforce Digital Engagement’s customers for the customer-communications-management category fall in the company size of 10,000+ employees (108 companies), 1,000 - 4,999 employees (79 companies), 100 - 249 employees (67 companies).

    Salesforce Digital Engagement Customers by Geography

    The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 290(65.32%), United Kingdom with 40(9.01%), Canada with 16(3.60%) customers respectively.

    Employees of Salesforce Digital Engagement

    Download the 6sense Chrome Extension to get verified contact data of Salesforce Digital Engagement employees

    Install Now

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Salesforce Digital Engagement competitors?

    Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are Demandforce, Five9, amoCRM. You can view a full list of Salesforce Digital Engagement competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet.You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs amoCRM .

    What is Salesforce Digital Engagement customer distribution based on company size?

    The majority of Salesforce Digital Engagement’s customers for the customer-communications-management category fall in the company size of 10,000+ employees (108 companies), 1,000 - 4,999 employees (79 companies), 100 - 249 employees (67 companies). You can view a distribution chart of Salesforce Digital Engagement customers by company size here.

    What is Salesforce Digital Engagement market share in the customer-communications-management?

    Salesforce Digital Engagement has market share of 3.27% in customer-communications-management market. Salesforce Digital Engagement competes with 20 competitor tools in customer-communications-management category. The top alternatives for Salesforce Digital Engagement customer-communications-management tool are Demandforce with 47.23%, Five9 with 23.76%, amoCRM with 7.00% market share.

    What are the top industries that use Salesforce Digital Engagement?

    Top industries that use Salesforce Digital Engagement for customer-communications-management are Technology (21), Cloud (15), Marketing (15).

    What are the top countries that use Salesforce Digital Engagement?

    Around the world in 2023, over 429 companies have started using Salesforce Digital Engagement as customer-communications-management tool. Companies using Salesforce Digital Engagement for customer-communications-management are majorly from United States with 290 customers. 65.32% of Salesforce Digital Engagement customers are from the United States. Other top countries using Salesforce Digital Engagement are United Kingdom and Canada with 40(9.01%) and 16(3.60%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
    Get everything in one place

    Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.