Question 1

What are the different markets in which
        Salesforce and
        Freshworks CRM compete against each other?

Accepted Answer

Salesforce and
        Freshworks CRM compete against each other in
        the CRM Platforms.

Question 2

How does the market share of
        Salesforce
        and Freshworks CRM compare in the
        CRM Platforms market?

Accepted Answer

In the CRM Platforms market,
        Salesforce has a
        27.90%
        market share in comparison to
        Freshworks CRM’s
        1.65%.
        Since it has a better market share coverage,
        Salesforce holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the CRM Platforms category, while
        Freshworks CRM holds the
        13th spot.

Question 3

How many customers are acquired by
        Salesforce and
        Freshworks CRM in the
        CRM Platforms segment?

Accepted Answer

Salesforce has
        167,778 customers and
        Freshworks CRM has
        9,949 customers in the
        CRM Platforms
        segment. Salesforce has
        157829 more customers than
        Freshworks CRM in this category.

Question 4

What are the countries in which
        Salesforce and
        Freshworks CRM has more customers?

Accepted Answer

Salesforce has more customers in United States, United Kingdom and India.
Freshworks CRM has more customers in United States, United Kingdom and Germany.

Salesforce Vs Freshworks CRM : In-Depth Comparison

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Comparing the customer bases of Salesforce and Freshworks CRM

Comparing the market share of Salesforce and Freshworks CRM

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