Question 1

What are the different markets in which
        Mitel and
        Zoho Desk compete against each other?

Accepted Answer

Mitel and
        Zoho Desk compete against each other in
        the Contact Center, Business Phone Systems, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Mitel
        and Zoho Desk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Mitel has a
        0.90%
        market share in comparison to
        Zoho Desk’s
        0.41%.
        Since it has a better market share coverage,
        Mitel holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zoho Desk holds the
        11th spot.

Question 3

How many customers are acquired by
        Mitel and
        Zoho Desk in the
        Contact Center segment?

Accepted Answer

Mitel has
        11,693 customers and
        Zoho Desk has
        5,384 customers in the
        Contact Center
        segment. Mitel has
        6309 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Mitel and
        Zoho Desk has more customers?

Accepted Answer

Mitel has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Australia.

Mitel Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Mitel and Zoho Desk

Comparing the market share of Mitel and Zoho Desk

Compare Mitel vs Zoho Desk customers by geography

Customer Movements for this month

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