Zoho Desk Vs Genesys PureCloud : In-Depth Comparison

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imageZoho Desk

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Categories where Zoho Desk and Genesys PureCloud compete

Contact Center
Customer Engagement
Customer Experience
Instant Messaging And Chat
Auto Dialer

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Zoho Desk

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Comparing the customer bases of Zoho Desk and Genesys PureCloud

Comparing the customer bases of Zoho Desk and Genesys PureCloud, we can see that Zoho Desk has 5384 customer(s), while Genesys PureCloud has 3084 customer(s). In the Contact Center category, with 5384 customer(s) Zoho Desk stands at 11th place by ranking, while Genesys PureCloud with 3084 customer(s), is at the 16th place.

Zoho Desk

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11th

5384 Customer

Genesys PureCloud

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16th

3084 Customer

Comparing the market share of Zoho Desk and Genesys PureCloud

Zoho Desk has a 0.41% market share in the Contact Center category, while Genesys PureCloud has a 0.24% market share in the same space.

Compare Zoho Desk vs Genesys PureCloud customers by geography

Comparing Zoho Desk and Genesys PureCloud customers based on their geographic location, we can see that Zoho Desk has more customers in United States, India and Australia, while Genesys PureCloud has more customers in United States.

Zoho Desk

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Zoho Desk vs Genesys PureCloud’s target audience.

Zoho Desk

New

29 Customer

Lost

20 Customer

Genesys PureCloud

New

36 Customer

Lost

53 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zoho Desk and Genesys PureCloud compete against each other?

Zoho Desk and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.

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How does the market share of Zoho Desk and Genesys PureCloud compare in the Contact Center market?

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How many customers are acquired by Zoho Desk and Genesys PureCloud in the Contact Center segment?

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What are the countries in which Zoho Desk and Genesys PureCloud has more customers?

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