Categories where Zoho Desk and Genesys PureCloud compete
Zoho Desk
Comparing the customer bases of Zoho Desk and Genesys PureCloud, we can see that Zoho Desk has 5384 customer(s), while Genesys PureCloud has 3084 customer(s). In the Contact Center category, with 5384 customer(s) Zoho Desk stands at 11th place by ranking, while Genesys PureCloud with 3084 customer(s), is at the 16th place.
Zoho Desk
11th
5384 Customer
Genesys PureCloud
16th
3084 Customer
Zoho Desk has a 0.41% market share in the Contact Center category, while Genesys PureCloud has a 0.24% market share in the same space.
Comparing Zoho Desk and Genesys PureCloud customers based on their geographic location, we can see that Zoho Desk has more customers in United States, India and Australia, while Genesys PureCloud has more customers in United States.
Zoho Desk
Genesys PureCloud
Gain actionable insights about the buying patterns of Zoho Desk vs Genesys PureCloud’s target audience.
Zoho Desk
New
29 Customer
Lost
20 Customer
Genesys PureCloud
New
36 Customer
Lost
53 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho Desk and Genesys PureCloud compete against each other?
Zoho Desk and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Zoho Desk and Genesys PureCloud compare in the Contact Center market?
How many customers are acquired by Zoho Desk and Genesys PureCloud in the Contact Center segment?
What are the countries in which Zoho Desk and Genesys PureCloud has more customers?
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