Categories where Genesys and Zoho Desk compete
Genesys
Comparing the customer bases of Genesys and Zoho Desk, we can see that Genesys has 6691 customer(s), while Zoho Desk has 5331 customer(s). In the Contact Center category, with 6691 customer(s) Genesys stands at 9th place by ranking, while Zoho Desk with 5331 customer(s), is at the 11th place.
Genesys
9th
6691 Customer
Zoho Desk
11th
5331 Customer
Genesys has a 0.52% market share in the Contact Center category, while Zoho Desk has a 0.41% market share in the same space.
Comparing Genesys and Zoho Desk customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Zoho Desk has more customers in United States.
Genesys
Zoho Desk
Gain actionable insights about the buying patterns of Genesys vs Zoho Desk’s target audience.
Genesys
New
27 Customer
Lost
24 Customer
Zoho Desk
New
29 Customer
Lost
19 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Zoho Desk compete against each other?
Genesys and Zoho Desk compete against each other in the Contact Center, Customer Experience, Communication, Customer Engagement, Helpdesk Tools.
How does the market share of Genesys and Zoho Desk compare in the Contact Center market?
How many customers are acquired by Genesys and Zoho Desk in the Contact Center segment?
What are the countries in which Genesys and Zoho Desk has more customers?
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