Genesys Vs Zoho Desk : In-Depth Comparison

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Categories where Genesys and Zoho Desk compete

Contact Center
Customer Experience
Communication
Customer Engagement
Helpdesk Tools

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Genesys

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Comparing the customer bases of Genesys and Zoho Desk

Comparing the customer bases of Genesys and Zoho Desk, we can see that Genesys has 6691 customer(s), while Zoho Desk has 5331 customer(s). In the Contact Center category, with 6691 customer(s) Genesys stands at 9th place by ranking, while Zoho Desk with 5331 customer(s), is at the 11th place.

Genesys

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9th

6691 Customer

Zoho Desk

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11th

5331 Customer

Comparing the market share of Genesys and Zoho Desk

Genesys has a 0.52% market share in the Contact Center category, while Zoho Desk has a 0.41% market share in the same space.

Compare Genesys vs Zoho Desk customers by geography

Comparing Genesys and Zoho Desk customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Zoho Desk has more customers in United States.

Genesys

Zoho Desk

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys vs Zoho Desk’s target audience.

Genesys

New

27 Customer

Lost

24 Customer

Zoho Desk

New

29 Customer

Lost

19 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys and Zoho Desk compete against each other?

Genesys and Zoho Desk compete against each other in the Contact Center, Customer Experience, Communication, Customer Engagement, Helpdesk Tools.

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How does the market share of Genesys and Zoho Desk compare in the Contact Center market?

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How many customers are acquired by Genesys and Zoho Desk in the Contact Center segment?

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What are the countries in which Genesys and Zoho Desk has more customers?

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