Zoho Desk
Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
6204
Market Share (Est.)
0.33%
Ranking
#11
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 80.07%, Zendesk with 9.25%, Agile CRM with 2.25% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1518834 | 80.07% | Zoho Desk vs Wix |
| Zendesk | 175536 | 9.25% | Zoho Desk vs Zendesk |
| Agile CRM | 42763 | 2.25% | Zoho Desk vs Agile CRM |
| Freshworks | 36658 | 1.93% | Zoho Desk vs Freshworks |
| Salesforce Service Cloud | 12444 | 0.66% | Zoho Desk vs Salesforce Service Cloud |
| Mitel | 11994 | 0.63% | Zoho Desk vs Mitel |
| Bitrix24 | 9131 | 0.48% | Zoho Desk vs Bitrix24 |
| Genesys | 7721 | 0.41% | Zoho Desk vs Genesys |
| LiveAgent | 7052 | 0.37% | Zoho Desk vs LiveAgent |
| Wipro | 6342 | 0.33% | Zoho Desk vs Wipro |
| Avaya Contact Center | 6022 | 0.32% | Zoho Desk vs Avaya Contact Center |
| PICS | 4197 | 0.22% | Zoho Desk vs PICS |
| Genesys PureCloud | 3788 | 0.20% | Zoho Desk vs Genesys PureCloud |
| Verint | 3721 | 0.20% | Zoho Desk vs Verint |
| Aircall | 3621 | 0.19% | Zoho Desk vs Aircall |
| Five9 | 3602 | 0.19% | Zoho Desk vs Five9 |
| NICE inContact | 3210 | 0.17% | Zoho Desk vs NICE inContact |
| LogMeIn Rescue | 2614 | 0.14% | Zoho Desk vs LogMeIn Rescue |
| Comm100 Live Chat | 2138 | 0.11% | Zoho Desk vs Comm100 Live Chat |
| Genesys Contact Center | 1927 | 0.10% | Zoho Desk vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 80.07%, Zendesk with 9.25%, Agile CRM with 2.25% market share.
Zoho Desk vs Wix
Zoho Desk vs Zendesk
Zoho Desk vs Agile CRM
Zoho Desk vs Freshworks
Zoho Desk vs Salesforce Service Cloud
Zoho Desk vs Mitel
Zoho Desk vs Bitrix24
Zoho Desk vs Genesys
Customers of Zoho Desk
Around the world in 2025, over 6204 companies have started using Zoho Desk as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Lenskart | 10,000+ | Gurgaon | Haryana | India |     |
| BYJU'S | 10,000+ | Bengaluru | Karnataka | India | |
| Raymond James | 10,000+ | St. Petersburg | Florida | United States | |
| Thermo Fisher Scientific | 10,000+ | Waltham | Massachusetts | United States | |
| SUN PHARMA | 10,000+ | Mumbai | Maharashtra | India | |
| INSTITUTO PARA EL DESARROLLO Y CRECIMIENTO SOCIAL INDECSO | 10,000+ | Arequipa | Arequipa | Peru | |
| HEI Hotels & Resorts | 10,000+ | Norwalk | Connecticut | United States | |
| Straive | 10,000+ | Chennai | Tamil Nadu | India | |
| Zappy | 10,000+ | Cape Town | Western Cape | South Africa | |
| Ubiquity | 10,000+ | New York City | New York | United States | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Contact Center are Crm (94), Software (80), Technology (78).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the contact-center category fall in the company size of 20 - 49 employees (2026 companies), 0 - 9 employees (1930 companies), 100 - 249 employees (985 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for contact-center are the United States with 2798(56.74%), India with 501(10.16%), Canada with 359(7.28%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Agile CRM.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the contact-center?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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