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Zoho Desk

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Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.

Contact Center
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Market Share of Zoho Desk

Current Customer(s)

6045

Market Share (Est.)

0.38%

Ranking

#12

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122912376.83%Zoho Desk vs Wix
Zendesk17063710.67%Zoho Desk vs Zendesk
Agile CRM434282.71%Zoho Desk vs Agile CRM
Freshworks355532.22%Zoho Desk vs Freshworks
Mitel123980.77%Zoho Desk vs Mitel
Salesforce Service Cloud117090.73%Zoho Desk vs Salesforce Service Cloud
Bitrix2485950.54%Zoho Desk vs Bitrix24
Genesys76490.48%Zoho Desk vs Genesys
LiveAgent69180.43%Zoho Desk vs LiveAgent
Wipro64910.41%Zoho Desk vs Wipro
Avaya Contact Center61460.38%Zoho Desk vs Avaya Contact Center
Verint37560.23%Zoho Desk vs Verint
Five937010.23%Zoho Desk vs Five9
PICS36180.23%Zoho Desk vs PICS
Genesys PureCloud36030.23%Zoho Desk vs Genesys PureCloud
Aircall33980.21%Zoho Desk vs Aircall
NICE inContact31710.20%Zoho Desk vs NICE inContact
LogMeIn Rescue25710.16%Zoho Desk vs LogMeIn Rescue
Comm100 Live Chat21030.13%Zoho Desk vs Comm100 Live Chat
Genesys Contact Center19020.12%Zoho Desk vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Agile CRM

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Zoho Desk vs Freshworks

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Zoho Desk vs Mitel

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Zoho Desk vs Salesforce Service Cloud

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Zoho Desk vs Bitrix24

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Zoho Desk vs Genesys

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Customers of Zoho Desk

Around the world in 2025, over 6044 companies have started using Zoho Desk as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Hitachi Vantara10,000+Santa ClaraCaliforniaUnited States
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HCLTech10,000+NoidaUttar PradeshIndia
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ATS10,000+AccraGreater AccraGhana
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Sage10,000+Newcastle upon TyneEnglandUnited Kingdom
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Universidad Católica San Pablo10,000+ArequipaArequipaPeru
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Collegedunia10,000+New DelhiNCTIndia
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Wesco10,000+PittsburghPennsylvaniaUnited States
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Knight Frank10,000+LondonEnglandUnited Kingdom
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Cisco10,000+San JoseCaliforniaUnited States
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HT Media Group10,000+New DelhiNCTIndia
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Contact Center are Crm (92), Software (79), Software Development (77).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the contact-center category fall in the company size of 20 - 49 employees (2038 companies), 0 - 9 employees (1890 companies), 100 - 249 employees (1021 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for contact-center are the United States with 2667(56.25%), India with 494(10.42%), Canada with 357(7.53%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Knowledge Management
Instant Messaging And Chat
Contact Center
Customer Engagement
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Agile CRM.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the contact-center?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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