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Zoho Desk

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Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.

Contact Center
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Market Share of Zoho Desk

Current Customer(s)

5243

Market Share (Est.)

0.41%

Ranking

#10

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93775373.95%Zoho Desk vs Wix
Zendesk16648713.13%Zoho Desk vs Zendesk
Freshworks336842.66%Zoho Desk vs Freshworks
Agile CRM317492.50%Zoho Desk vs Agile CRM
Salesforce Service Cloud141001.11%Zoho Desk vs Salesforce Service Cloud
Mitel86830.68%Zoho Desk vs Mitel
LiveAgent76090.60%Zoho Desk vs LiveAgent
Bitrix2470210.55%Zoho Desk vs Bitrix24
Genesys55630.44%Zoho Desk vs Genesys
Wipro43900.35%Zoho Desk vs Wipro
Avaya Contact Center39610.31%Zoho Desk vs Avaya Contact Center
NICE inContact34460.27%Zoho Desk vs NICE inContact
PICS31950.25%Zoho Desk vs PICS
Five930780.24%Zoho Desk vs Five9
Genesys PureCloud30210.24%Zoho Desk vs Genesys PureCloud
LogMeIn Rescue26750.21%Zoho Desk vs LogMeIn Rescue
Aircall24470.19%Zoho Desk vs Aircall
Comm100 Live Chat22660.18%Zoho Desk vs Comm100 Live Chat
Verint22190.17%Zoho Desk vs Verint
Genesys Contact Center14140.11%Zoho Desk vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Freshworks

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Zoho Desk vs Agile CRM

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Zoho Desk vs Salesforce Service Cloud

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Zoho Desk vs Mitel

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Zoho Desk vs LiveAgent

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Zoho Desk vs Bitrix24

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Customers of Zoho Desk

Around the world in 2024, over 5240 companies have started using Zoho Desk as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Hawaii10,000+HonoluluHawaiiUnited States
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Zoho Corporation Pvt.10,000+ChingleputTamil NaduIndia
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State Of Montana10,000+HelenaMontanaUnited States
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Zoho People10,000+ChingleputTamil NaduIndia
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Zillum10,000+ChingleputTamil NaduIndia
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Kerrville Bus Company5,000 - 9,999ParamusNew JerseyUnited States
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Zoho5,000 - 9,999KanchipuramTamil NaduIndia
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Zoho5,000 - 9,999BengaluruKarnatakaIndia
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AIR NATIONAL GUARD-CA RECRUIT5,000 - 9,999Van NuysCaliforniaUnited States
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ITT Systems5,000 - 9,999Colorado SpringsColoradoUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Contact Center are Crm (84), Software (78), Saas (70).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the contact-center category fall in the company size of 0 - 9 employees (1861 companies), 20 - 49 employees (1334 companies), 10 - 19 employees (901 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for contact-center are the United States with 2565(60.48%), India with 366(8.63%), Canada with 303(7.14%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Contact Center
Knowledge Management
Helpdesk Tools
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Freshworks.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the contact-center?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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