Question 1

What are the different markets in which
        Avaya Contact Center and
        Zingtree compete against each other?

Accepted Answer

Avaya Contact Center and
        Zingtree compete against each other in
        the Contact Center, Knowledge Management, Sales Enablement.

Question 2

How does the market share of
        Avaya Contact Center
        and Zingtree compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Avaya Contact Center has a
        0.31%
        market share in comparison to
        Zingtree’s
        0.00%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zingtree holds the
        89th spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        Zingtree in the
        Contact Center segment?

Accepted Answer

Avaya Contact Center has
        3,945 customers and
        Zingtree has
        30 customers in the
        Contact Center
        segment. Avaya Contact Center has
        3915 more customers than
        Zingtree in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        Zingtree has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
Zingtree has more customers in United States, India and Denmark.

Avaya Contact Center Vs Zingtree : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and Zingtree

Comparing the market share of Avaya Contact Center and Zingtree

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