Zendesk Vs PICS : In-Depth Comparison

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Categories where Zendesk and PICS compete

Contact Center
Applications Suite
Customer Experience
Instant Messaging And Chat
Interactive Voice Response (IVR)

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Zendesk

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Comparing the customer bases of Zendesk and PICS

Comparing the customer bases of Zendesk and PICS, we can see that Zendesk has 169762 customer(s), while PICS has 3203 customer(s). In the Contact Center category, with 169762 customer(s) Zendesk stands at 2nd place by ranking, while PICS with 3203 customer(s), is at the 15th place.

Zendesk

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2nd

169762 Customer

PICS

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15th

3203 Customer

Comparing the market share of Zendesk and PICS

Zendesk has a 13.10% market share in the Contact Center category, while PICS has a 0.25% market share in the same space.

Compare Zendesk vs PICS customers by geography

Comparing Zendesk and PICS customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while PICS has more customers in South Africa.

Zendesk

PICS

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs PICS’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

PICS

New

14 Customer

Lost

6 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and PICS compete against each other?

Zendesk and PICS compete against each other in the Contact Center, Applications Suite, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

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How does the market share of Zendesk and PICS compare in the Contact Center market?

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How many customers are acquired by Zendesk and PICS in the Contact Center segment?

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What are the countries in which Zendesk and PICS has more customers?

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