Zailab
Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres.
Market Share of Zailab
Current Customer(s)
42
Market Share (Est.)
0.00%
Ranking
#73
Top Competitors and Alternatives of Zailab
The top three of Zailab’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Zailab vs Wix |
| Zendesk | 166487 | 13.13% | Zailab vs Zendesk |
| Freshworks | 33684 | 2.66% | Zailab vs Freshworks |
| Agile CRM | 31749 | 2.50% | Zailab vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Zailab vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Zailab vs Mitel |
| LiveAgent | 7609 | 0.60% | Zailab vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Zailab vs Bitrix24 |
| Genesys | 5563 | 0.44% | Zailab vs Genesys |
| Zoho Desk | 5243 | 0.41% | Zailab vs Zoho Desk |
| Wipro | 4390 | 0.35% | Zailab vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Zailab vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Zailab vs NICE inContact |
| PICS | 3195 | 0.25% | Zailab vs PICS |
| Five9 | 3078 | 0.24% | Zailab vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Zailab vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Zailab vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Zailab vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Zailab vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Zailab vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Zailab
The top three of Zailab’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Zailab vs Wix
Zailab vs Zendesk
Zailab vs Freshworks
Zailab vs Agile CRM
Zailab vs Salesforce Service Cloud
Zailab vs Mitel
Zailab vs LiveAgent
Zailab vs Bitrix24
Customers of Zailab
Around the world in 2024, over 42 companies have started using Zailab as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sun International Management Limited | 10,000+ | Johannesburg | Gauteng | South Africa |     |
| Vodacom | 5,000 - 9,999 | Midrand | Gauteng | South Africa | |
| CEBM Group | 20 - 49 | Shanghai | Shanghai | People's Republic of China | |
| Zai Lab | 1,000 - 4,999 | Shanghai | Shanghai | People's Republic of China | |
| Altron | 5,000 - 9,999 | Johannesburg | Gauteng | South Africa | |
| Talkdesk | 1,000 - 4,999 | San Francisco | California | United States | |
| IDOL | 100 - 249 | Paris | Ile-de-France | France | |
| Zailab | 50 - 99 | Cape Town | Western Cape | South Africa | |
| PartnerSales | 20 - 49 | Sao Paulo | Sao Paulo | Brazil | |
| （株）日本流通産業新聞社 | 20 - 49 | Japan | |
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Zailab Customers by Products and Services
The top three products and services offering customers that use Zailab for Contact Center are Call Center Software (2), Clinical Research (2), Information Technology (2).
Customers
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Zailab Customers by Employee Size
The majority of Zailab's customers for the contact-center category fall in the company size of 0 - 9 employees (14 companies), 10 - 19 employees (11 companies), 20 - 49 employees (8 companies).
Employee Size
Zailab Customers by Geography
The top three geographies of Zailab for contact-center are the United States with 15(35.71%), France with 11(26.19%), South Africa with 6(14.29%) customers respectively.
Customers
Employees of Zailab
Also see other Products/Services by Zailab in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zailab competitors?
Zailab’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Zailab competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zailab and 40,000 other technologies on the internet. You can also compare Zailab and its feature with top competitors here : Zailab vs Wix Zailab vs Zendesk Zailab vs Freshworks.
What is Zailab customer distribution based on company size?
What is Zailab market share in the contact-center?
What are the top countries that use Zailab?
What are the top industries that use Zailab?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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