XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of XCALLY’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 940708 | 72.29% | XCALLY vs Wix |
Zendesk | 169150 | 13.00% | XCALLY vs Zendesk |
Freshworks | 34777 | 2.67% | XCALLY vs Freshworks |
Agile CRM | 31756 | 2.44% | XCALLY vs Agile CRM |
Bitrix24 | 20995 | 1.61% | XCALLY vs Bitrix24 |
Salesforce Service Cloud | 15062 | 1.16% | XCALLY vs Salesforce Service Cloud |
Mitel | 11693 | 0.90% | XCALLY vs Mitel |
LiveAgent | 7556 | 0.58% | XCALLY vs LiveAgent |
Genesys | 6710 | 0.52% | XCALLY vs Genesys |
Wipro | 5943 | 0.46% | XCALLY vs Wipro |
Zoho Desk | 5384 | 0.41% | XCALLY vs Zoho Desk |
Avaya Contact Center | 5292 | 0.41% | XCALLY vs Avaya Contact Center |
NICE inContact | 3532 | 0.27% | XCALLY vs NICE inContact |
Five9 | 3428 | 0.26% | XCALLY vs Five9 |
PICS | 3199 | 0.25% | XCALLY vs PICS |
Genesys PureCloud | 3084 | 0.24% | XCALLY vs Genesys PureCloud |
LogMeIn Rescue | 2773 | 0.21% | XCALLY vs LogMeIn Rescue |
Verint | 2696 | 0.21% | XCALLY vs Verint |
Aircall | 2550 | 0.20% | XCALLY vs Aircall |
Comm100 Live Chat | 2272 | 0.17% | XCALLY vs Comm100 Live Chat |
Popular Comparisons
The top three of XCALLY’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.
XCALLY vs Wix
XCALLY vs Zendesk
XCALLY vs Freshworks
XCALLY vs Agile CRM
XCALLY vs Bitrix24
XCALLY vs Salesforce Service Cloud
XCALLY vs Mitel
XCALLY vs LiveAgent
Around the world in 2024, over 47 companies have started using XCALLY as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Concentrix Corporation | 10,000+ | Fremont | California | United States | |
Accenture | 10,000+ | Dublin | Leinster | Ireland | |
Grab Holdings Ltd | 5,000 - 9,999 | Singapore | Central Singapore | Singapore | |
Logicalis | 5,000 - 9,999 | Slough | England | United Kingdom | |
Oriflame Holding AG | 5,000 - 9,999 | Schaffhausen | Schaffhausen | Switzerland | |
Zalora | 1,000 - 4,999 | Singapore | Central Singapore | Singapore | |
Lalamove | 1,000 - 4,999 | Hong Kong | Hong Kong SAR | People's Republic of China | |
Jumia Group | 1,000 - 4,999 | Ikeja | Lagos | Nigeria | |
World Food Programme | 1,000 - 4,999 | Rome | Latium | Italy | |
Present | 1,000 - 4,999 | Milan | Lombardy | Italy |
The top three products and services offering customers that use XCALLY for Contact Center are Cloud Services (4), Food Delivery (3), Digital Marketing (3).
Customers
The majority of XCALLY's customers for the contact-center category fall in the company size of 20 - 49 employees (13 companies), 250 - 499 employees (7 companies), 1,000 - 4,999 employees (6 companies).
Employee Size
The top three geographies of XCALLY for contact-center are the Italy with 10(33.33%), Nigeria with 4(13.33%), United States with 3(10.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top XCALLY competitors?
XCALLY’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of XCALLY competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of XCALLY and 40,000 other technologies on the internet. You can also compare XCALLY and its feature with top competitors here : XCALLY vs Wix XCALLY vs Zendesk XCALLY vs Freshworks.
What is XCALLY customer distribution based on company size?
What is XCALLY market share in the contact-center?
What are the top countries that use XCALLY?
What are the top industries that use XCALLY?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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