Question 1

What are the different markets in which
        Zendesk and
        Wix Answers compete against each other?

Accepted Answer

Zendesk and
        Wix Answers compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Zendesk
        and Wix Answers compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Wix Answers holds the
        54th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Wix Answers in the
        Contact Center segment?

Accepted Answer

Zendesk has
        169,150 customers and
        Wix Answers has
        140 customers in the
        Contact Center
        segment. Zendesk has
        169010 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        Zendesk and
        Wix Answers has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Wix Answers has more customers in United States, United Kingdom and Israel.

Zendesk Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of Zendesk and Wix Answers

Comparing the market share of Zendesk and Wix Answers

Compare Zendesk vs Wix Answers customers by geography

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