Question 1

What are the different markets in which
        LiveAgent and
        Wix Answers compete against each other?

Accepted Answer

LiveAgent and
        Wix Answers compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management, Sales Management.

Question 2

How does the market share of
        LiveAgent
        and Wix Answers compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.59%
        market share in comparison to
        Wix Answers’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Wix Answers holds the
        52nd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Wix Answers in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Wix Answers has
        144 customers in the
        Contact Center
        segment. LiveAgent has
        7325 more customers than
        Wix Answers in this category.

Question 4

What are the countries in which
        LiveAgent and
        Wix Answers has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Wix Answers has more customers in United States, United Kingdom and Israel.

LiveAgent Vs Wix Answers : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Wix Answers

Comparing the market share of LiveAgent and Wix Answers

Compare LiveAgent vs Wix Answers customers by geography

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