Question 1

What are the different markets in which
        LiveAgent and
        Wipro compete against each other?

Accepted Answer

LiveAgent and
        Wipro compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Wipro compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.60%
        market share in comparison to
        Wipro’s
        0.35%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Wipro holds the
        11th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Wipro in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Wipro has
        4,390 customers in the
        Contact Center
        segment. LiveAgent has
        3219 more customers than
        Wipro in this category.

Question 4

What are the countries in which
        LiveAgent and
        Wipro has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Wipro has more customers in India, United States and United Kingdom.

LiveAgent Vs Wipro : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Wipro

Comparing the market share of LiveAgent and Wipro

Compare LiveAgent vs Wipro customers by geography

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