Question 1

What are the different markets in which
        Zendesk and
        Vonage Business compete against each other?

Accepted Answer

Zendesk and
        Vonage Business compete against each other in
        the Contact Center, Communication, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Vonage Business compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.13%
        market share in comparison to
        Vonage Business’s
        0.07%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Vonage Business holds the
        27th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Vonage Business in the
        Contact Center segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Vonage Business has
        848 customers in the
        Contact Center
        segment. Zendesk has
        165639 more customers than
        Vonage Business in this category.

Question 4

What are the countries in which
        Zendesk and
        Vonage Business has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Vonage Business has more customers in United States, United Kingdom and India.

Zendesk Vs Vonage Business : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and Vonage Business

Comparing the market share of Zendesk and Vonage Business

Compare Zendesk vs Vonage Business customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data