Question 1

What are the different markets in which
        Freshworks and
        Vonage Business compete against each other?

Accepted Answer

Freshworks and
        Vonage Business compete against each other in
        the Contact Center, Communication, Customer Experience, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Vonage Business compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.66%
        market share in comparison to
        Vonage Business’s
        0.07%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Vonage Business holds the
        27th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Vonage Business in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,684 customers and
        Vonage Business has
        848 customers in the
        Contact Center
        segment. Freshworks has
        32836 more customers than
        Vonage Business in this category.

Question 4

What are the countries in which
        Freshworks and
        Vonage Business has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Vonage Business has more customers in United States, United Kingdom and India.

Freshworks Vs Vonage Business : In-Depth Comparison

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Comparing the customer bases of Freshworks and Vonage Business

Comparing the market share of Freshworks and Vonage Business

Compare Freshworks vs Vonage Business customers by geography

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