Question 1

What are the different markets in which
        NICE inContact and
        Vivocha compete against each other?

Accepted Answer

NICE inContact and
        Vivocha compete against each other in
        the Communication, Contact Center, Call Recording, Cloud Contact Center Software, Customer Engagement.

Question 2

How does the market share of
        NICE inContact
        and Vivocha compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.28%
        market share in comparison to
        Vivocha’s
        0.01%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Vivocha holds the
        64th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Vivocha in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,491 customers and
        Vivocha has
        86 customers in the
        Contact Center
        segment. NICE inContact has
        3405 more customers than
        Vivocha in this category.

Question 4

What are the countries in which
        NICE inContact and
        Vivocha has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Vivocha has more customers in Italy, United States and France.

NICE inContact Vs Vivocha : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Vivocha

Comparing the market share of NICE inContact and Vivocha

Compare NICE inContact vs Vivocha customers by geography

Customer Movements for this month

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