Question 1

What are the different markets in which
        Avaya Contact Center and
        Verint compete against each other?

Accepted Answer

Avaya Contact Center and
        Verint compete against each other in
        the Contact Center, Market Research, Sales Enablement, Workforce Management.

Question 2

How does the market share of
        Avaya Contact Center
        and Verint compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Avaya Contact Center has a
        0.31%
        market share in comparison to
        Verint’s
        0.18%.
        Since it has a better market share coverage,
        Avaya Contact Center holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Verint holds the
        20th spot.

Question 3

How many customers are acquired by
        Avaya Contact Center and
        Verint in the
        Contact Center segment?

Accepted Answer

Avaya Contact Center has
        3,945 customers and
        Verint has
        2,226 customers in the
        Contact Center
        segment. Avaya Contact Center has
        1719 more customers than
        Verint in this category.

Question 4

What are the countries in which
        Avaya Contact Center and
        Verint has more customers?

Accepted Answer

Avaya Contact Center has more customers in United States, United Kingdom and India.
Verint has more customers in United States, United Kingdom and India.

Avaya Contact Center Vs Verint : In-Depth Comparison

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Comparing the customer bases of Avaya Contact Center and Verint

Comparing the market share of Avaya Contact Center and Verint

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