Question 1

What are the different markets in which
        Zoho Desk and
        VCC Live compete against each other?

Accepted Answer

Zoho Desk and
        VCC Live compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and VCC Live compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.42%
        market share in comparison to
        VCC Live’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        VCC Live holds the
        79th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        VCC Live in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        VCC Live has
        43 customers in the
        Contact Center
        segment. Zoho Desk has
        5213 more customers than
        VCC Live in this category.

Question 4

What are the countries in which
        Zoho Desk and
        VCC Live has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
VCC Live has more customers in Hungary, United States and France.

Zoho Desk Vs VCC Live : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and VCC Live

Comparing the market share of Zoho Desk and VCC Live

Compare Zoho Desk vs VCC Live customers by geography

Customer Movements for this month

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