Question 1

What are the different markets in which
        NICE inContact and
        VCC Live compete against each other?

Accepted Answer

NICE inContact and
        VCC Live compete against each other in
        the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and VCC Live compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.28%
        market share in comparison to
        VCC Live’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        VCC Live holds the
        79th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        VCC Live in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,491 customers and
        VCC Live has
        43 customers in the
        Contact Center
        segment. NICE inContact has
        3448 more customers than
        VCC Live in this category.

Question 4

What are the countries in which
        NICE inContact and
        VCC Live has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
VCC Live has more customers in Hungary, United States and France.

NICE inContact Vs VCC Live : In-Depth Comparison

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Comparing the customer bases of NICE inContact and VCC Live

Comparing the market share of NICE inContact and VCC Live

Compare NICE inContact vs VCC Live customers by geography

Customer Movements for this month

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