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uContact

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer c...Read more

Contact Center
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Market Share of uContact

Current Customer(s)

4

Market Share (Est.)

0.00%

Ranking

#128

Top Competitors and Alternatives of uContact

The top three of uContact’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix94070872.29%uContact vs Wix
Zendesk16915013.00%uContact vs Zendesk
Freshworks347772.67%uContact vs Freshworks
Agile CRM317562.44%uContact vs Agile CRM
Bitrix24209951.61%uContact vs Bitrix24
Salesforce Service Cloud150621.16%uContact vs Salesforce Service Cloud
Mitel116930.90%uContact vs Mitel
LiveAgent75560.58%uContact vs LiveAgent
Genesys67100.52%uContact vs Genesys
Wipro59430.46%uContact vs Wipro
Zoho Desk53840.41%uContact vs Zoho Desk
Avaya Contact Center52920.41%uContact vs Avaya Contact Center
NICE inContact35320.27%uContact vs NICE inContact
Five934280.26%uContact vs Five9
PICS31990.25%uContact vs PICS
Genesys PureCloud30840.24%uContact vs Genesys PureCloud
LogMeIn Rescue27730.21%uContact vs LogMeIn Rescue
Verint26960.21%uContact vs Verint
Aircall25500.20%uContact vs Aircall
Comm100 Live Chat22720.17%uContact vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of uContact

The top three of uContact’s competitors in the Contact Center category are Wix with 72.29%, Zendesk with 13.00%, Freshworks with 2.67% market share.

uContact vs Wix

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uContact vs Zendesk

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uContact vs Freshworks

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uContact vs Agile CRM

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uContact vs Bitrix24

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uContact vs Salesforce Service Cloud

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uContact vs Mitel

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uContact vs LiveAgent

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Customers of uContact

Around the world in 2024, over 4 companies have started using uContact as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Net2Phone1,000 - 4,999NewarkNew JerseyUnited States
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ITS InfoCom500 - 999San JoseSan JoseCosta Rica
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Credicentro100 - 249AsuncionAsuncionParaguay
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Integra CCS50 - 99MontevideoMontevideoUruguay
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uContact Customers by Products and Services

The top three products and services offering customers that use uContact for Contact Center are Coaching / Whisper / Barge In (1), Ivr (1), Omnichannel (1).

Customers

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uContact Customers by Employee Size

The majority of uContact's customers for the contact-center category fall in the company size of 500 - 999 employees (1 companies), 1,000 - 4,999 employees (1 companies), 50 - 99 employees (1 companies).

Employee Size

uContact Customers by Geography

The top three geographies of uContact for contact-center are the Costa Rica with 1(25.00%), Uruguay with 1(25.00%), Paraguay with 1(25.00%) customers respectively.

Customers

Employees of uContact

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Also see other Products/Services by uContact in:

Contact Center
Predictive Dialer
Interactive Voice Response (IVR)
Gamification
Auto Dialer

FAQ

Find answers to the most often asked questions by users.

Who are the top uContact competitors?

uContact’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of uContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of uContact and 40,000 other technologies on the internet. You can also compare uContact and its feature with top competitors here : uContact vs Wix uContact vs Zendesk uContact vs Freshworks.

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What is uContact customer distribution based on company size?

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What is uContact market share in the contact-center?

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What are the top countries that use uContact?

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What are the top industries that use uContact?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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