Genesys PureCloud Vs Twilio Flex : In-Depth Comparison

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Categories where Genesys PureCloud and Twilio Flex compete

Contact Center
Auto Dialer
Communication
Customer Engagement
Customer Experience

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Genesys PureCloud

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Comparing the customer bases of Genesys PureCloud and Twilio Flex

Comparing the customer bases of Genesys PureCloud and Twilio Flex, we can see that Genesys PureCloud has 3021 customer(s), while Twilio Flex has 301 customer(s). In the Contact Center category, with 3021 customer(s) Genesys PureCloud stands at 16th place by ranking, while Twilio Flex with 301 customer(s), is at the 43rd place.

Genesys PureCloud

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16th

3021 Customer

Twilio Flex

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43rd

301 Customer

Comparing the market share of Genesys PureCloud and Twilio Flex

Genesys PureCloud has a 0.24% market share in the Contact Center category, while Twilio Flex has a 0.02% market share in the same space.

Compare Genesys PureCloud vs Twilio Flex customers by geography

Comparing Genesys PureCloud and Twilio Flex customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Twilio Flex has more customers in United States.

Genesys PureCloud

Twilio Flex

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys PureCloud vs Twilio Flex’s target audience.

Genesys PureCloud

New

50 Customer

Lost

56 Customer

Twilio Flex

New

0 Customer

Lost

1 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys PureCloud and Twilio Flex compete against each other?

Genesys PureCloud and Twilio Flex compete against each other in the Contact Center, Auto Dialer, Communication, Customer Engagement, Customer Experience.

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How does the market share of Genesys PureCloud and Twilio Flex compare in the Contact Center market?

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How many customers are acquired by Genesys PureCloud and Twilio Flex in the Contact Center segment?

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What are the countries in which Genesys PureCloud and Twilio Flex has more customers?

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