Question 1

What are the different markets in which
        Bitrix24 and
        Twilio Flex compete against each other?

Accepted Answer

Bitrix24 and
        Twilio Flex compete against each other in
        the Contact Center, Business Phone Systems, Communication, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Twilio Flex compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.55%
        market share in comparison to
        Twilio Flex’s
        0.02%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Twilio Flex holds the
        43rd spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Twilio Flex in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        7,021 customers and
        Twilio Flex has
        301 customers in the
        Contact Center
        segment. Bitrix24 has
        6720 more customers than
        Twilio Flex in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Twilio Flex has more customers?

Accepted Answer

Bitrix24 has more customers in United States, Brazil and Ukraine.
Twilio Flex has more customers in United States, Australia and United Kingdom.

Bitrix24 Vs Twilio Flex : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Twilio Flex

Comparing the market share of Bitrix24 and Twilio Flex

Compare Bitrix24 vs Twilio Flex customers by geography

Customer Movements for this month

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