Talkdesk
Talkdesk is the world's leading browser-based contact center solution that helps businesses around the world build stronger customer relationships. Tr...Read more
Market Share of Talkdesk
Current Customer(s)
1027
Market Share (Est.)
0.08%
Ranking
#24
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Talkdesk vs Wix |
| Zendesk | 166487 | 13.13% | Talkdesk vs Zendesk |
| Freshworks | 33684 | 2.66% | Talkdesk vs Freshworks |
| Agile CRM | 31749 | 2.50% | Talkdesk vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Talkdesk vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Talkdesk vs Mitel |
| LiveAgent | 7609 | 0.60% | Talkdesk vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Talkdesk vs Bitrix24 |
| Genesys | 5563 | 0.44% | Talkdesk vs Genesys |
| Zoho Desk | 5243 | 0.41% | Talkdesk vs Zoho Desk |
| Wipro | 4390 | 0.35% | Talkdesk vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Talkdesk vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Talkdesk vs NICE inContact |
| PICS | 3195 | 0.25% | Talkdesk vs PICS |
| Five9 | 3078 | 0.24% | Talkdesk vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Talkdesk vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Talkdesk vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Talkdesk vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Talkdesk vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Talkdesk vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Talkdesk vs Wix
Talkdesk vs Zendesk
Talkdesk vs Freshworks
Talkdesk vs Agile CRM
Talkdesk vs Salesforce Service Cloud
Talkdesk vs Mitel
Talkdesk vs LiveAgent
Talkdesk vs Bitrix24
Customers of Talkdesk
Around the world in 2024, over 1027 companies have started using Talkdesk as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Boston University Genealogical Programs | 10,000+ | Boston | Massachusetts | United States |   |
| Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands |   |
| University Of California - San Diego | 10,000+ | La Jolla | California | United States | |
| Samsung Electronics Co | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Webhelp | 10,000+ | Paris | Ile-de-France | France | |
| Bank of the Philippine Islands | 10,000+ | Makati City | Metro Manila | Philippines | |
| Resideo Technologies, Inc. | 10,000+ | Austin | Texas | United States | |
| Fresh Del Monte Produce, Inc. | 10,000+ | George Town | George Town | Cayman Islands | |
| HGS | 10,000+ | Bengaluru | Karnataka | India | |
| Via Varejo S.A. | 10,000+ | Sao Caetano do Sul | Sao Paulo | Brazil | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Contact Center are Technology (21), Artificial Intelligence (17), Technical Support (16).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the contact-center category fall in the company size of 100 - 249 employees (174 companies), 0 - 9 employees (150 companies), 1,000 - 4,999 employees (137 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for contact-center are the United States with 733(76.75%), Canada with 68(7.12%), United Kingdom with 63(6.60%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Wix Talkdesk vs Zendesk Talkdesk vs Freshworks.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the contact-center?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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